Lead Waitstaff & Service Operations

MARTINO AGENCY; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

MARTINO AGENCY is seeking a passionate Waiter Supervisor in Singapore to oversee all facets of food and beverage operations. You will lead staff, ensure top-notch customer service, maintain safety standards, track performance, and coordinate service delivery to ensure a seamless guest experience.

The ideal candidate brings relevant supervisory experience, strong leadership, and a guest-focused service mindset to drive excellence in daily operations and financial targets.

Qualifications

• Relevant experience in the waiter supervisor role.
• Strong delegation and multitasking abilities.
• Excellent communication and leadership skills.
• Knowledge of current food and beverage trends.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded attitude.

Responsibilities

• Staff Management
• Customer Service
• Operations & Safety
• Performance Tracking
• Service Coordination

Skills

Staff Management

Customer Service

Operations & Safety

Performance Tracking

Service Coordination

Mastery in delegating multiple tasks

Communication and leadership

Food & beverage trends

Personnel management

Guest-oriented service

Job description

MARTINO AGENCY is seeking a passionate Waiter Supervisor in Singapore to oversee all facets of food and beverage operations. You will lead staff, ensure top-notch customer service, maintain safety standards, track performance, and coordinate service delivery to ensure a seamless guest experience.

The ideal candidate brings relevant supervisory experience, strong leadership, and a guest-focused service mindset to drive excellence in daily operations and financial targets.