Restaurant Operations Leader - Elevate Service & Quality

Martino Agency; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Martino Agency is seeking a dedicated and experienced Food Operations Manager to oversee daily restaurant activities in Singapore. The role demands strong leadership, a passion for customer service, and a solid background in the food and beverage industry.

You will drive service quality, staff development, and adherence to health standards. Responsibilities include guiding daily operations, maintaining high food quality and presentation, managing inventory and costs, and collaborating with

Qualifications

• Experience as a Food Operations Manager or related role.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Knowledge of food safety and sanitation regulations.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Manage and train restaurant staff to maintain high performance standards.
• Monitor food quality, presentation, and customer satisfaction.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle inventory management and control costs effectively.
• Develop and implement operational policies and procedures.
• Address customer complaints and resolve issues promptly.
• Collaborate with the kitchen and service teams to enhance efficiency.

Skills

Leadership

Communication

Customer service

Food safety

Job description

Martino Agency is seeking a dedicated and experienced Food Operations Manager to oversee daily restaurant activities in Singapore. The role demands strong leadership, a passion for customer service, and a solid background in the food and beverage industry.

You will drive service quality, staff development, and adherence to health standards. Responsibilities include guiding daily operations, maintaining high food quality and presentation, managing inventory and costs, and collaborating with