Guest Experience Supervisor — Restaurant Operations

1-SOLEIL PTE. LTD.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

MONTI, a restaurant in Singapore, is seeking a proactive Restaurant Supervisor to oversee daily front-of-house operations and ensure exceptional guest experiences. You will supervise front-of-house staff, maintain service standards, and assist in operational management to achieve business objectives.

As part of the team, you will mentor staff, uphold health and safety standards, and contribute to inventory and process improvements to deliver seamless guest experiences.

Qualifications

• Experience supervising front-of-house staff.
• Knowledge of health and safety standards.
• Ability to train and mentor staff.

Responsibilities

• Supervise and support front-of-house staff during shifts to ensure smooth service and high guest satisfaction.
• Assist in staff training, mentoring, and performance management.
• Monitor and maintain service standards, cleanliness, and operational efficiency.
• Handle guest inquiries, feedback, and complaints professionally and promptly.
• Support inventory management, stock control, and ordering processes.
• Ensure compliance with health, safety, and company SOPs.
• Collaborate with restaurant management to achieve outlet goals and deliver seamless guest experiences.

Skills

Leadership

Communication

Staff supervision

Job description

MONTI, a restaurant in Singapore, is seeking a proactive Restaurant Supervisor to oversee daily front-of-house operations and ensure exceptional guest experiences. You will supervise front-of-house staff, maintain service standards, and assist in operational management to achieve business objectives.

As part of the team, you will mentor staff, uphold health and safety standards, and contribute to inventory and process improvements to deliver seamless guest experiences.