Lead Technical Manager (CCTV)

rn care pte. ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

RN Care Pte. Ltd. in Singapore is looking for a Technical Lead to oversee the end-to-end service, maintenance, and installation of physical security systems. You will manage a team of service engineers and act as the primary contact for clients regarding technical operations.

The ideal candidate will have a minimum diploma in Electrical/Mechanical Engineering or Computer Science, with at least 6 years of proven success in a technical leadership role, especially within the Security and CCTV sector.

Qualifications

• Minimum 6 years in a technical leadership role, ideally in the Security and CCTV sector.
• Hands-on experience in security system configuration and application programming is a plus.

Responsibilities

• Oversees service, maintenance, and installation of security systems.
• Manages a team of engineers and client interactions.
• Sets performance targets and supports career development.

Skills

Technical leadership

Security systems knowledge

Client liaison

Project management

Resource allocation

Education

Diploma in Electrical/Mechanical Engineering or Computer Science

Job description

Responsibilities

• Oversees the end-to-end service, maintenance, and installation of physical security systems
• Managing a team of service engineers, driving project delivery, and serving as the primary client liaison for technical operations and customer satisfaction.
• Supervise a group of service engineers.
• Set performance targets, manage resource allocation, and support career development.
• Oversee security equipment installation, testing, commissioning, and system programming per required standards.
• Prepare service scopes and develop project plans.
• Act as the primary contact for client representatives on all service and maintenance matters.
• Manage customer expectations, escalations, and satisfaction.
• Identify opportunities to improve technical capabilities and operational procedures, ensuring all work complies with workplace safety standards.

Qualifications

• Minimum Diploma in Electrical/Mechanical Engineering, Computer Science, or equivalent.
• Minimum 6 years of demonstrable success in a technical leadership role, ideally within the Security and CCTV sector.
• Hands‑on experience in security system configuration, application programming, and integration with third‑party systems is an advantage.

RN Care Pte. Ltd
EA License No: 17C8900