Lead, Strategic Partnerships

Delivery Hero; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Delivery Hero operates a regional shops team responsible for driving commercial success across foodpanda, foodora, and yemeksepeti. You will establish strategic partnerships with Global Grocers and Retailers and lead cross-country initiatives to grow top accounts and regional programs.

This senior role requires 6+ years in fast-paced environments, strong communication and influencing skills, and a data-driven mindset. SQL knowledge is a plus for JBPs and performance analysis.

Qualifications

• 6+ years experience in fast-paced environments (startups, top consulting firms, top digital companies, FMCG, retailers).
• Proven track record of signing or developing accounts or partnerships
• Good understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
• Strong communication skills - being able to adjust to the specific environment, from traditional grocery retail, to e-com environments
• Influencing skills: you can be a true project leader in multidisciplinary teams;
• A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary. SQL is a plus;

Responsibilities

• Establish new relationships with Global Grocers and Retailers ensuring the development of the category in as many countries as possible;
• Define strategic growth plans (joint business plans, JBPs) that will guarantee marriages for life with our Top Partners;
• Drive innovation in defining what strategic partnerships really mean and showcase best practice execution at regional level
• Level up the account management skillset across all countries
• Coordinate Growth initiatives including Loyalty and Subscription programs
• Coordinate the Regional Strategy with the Local Operations, supporting and enabling our Local Teams to better manage our Top Accounts
• Assist our local teams in escalating issues that cannot be solved at a local level

Skills

Fast-paced environments

Account partnerships

FMCG/retail/e-commerce

Communication

Influencing

Data-driven

Problem solving

Tools

SQL

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As a key member of our regional shops team, you will drive commercial success across our three brands foodpanda, foodora, and yemeksepeti. You will be responsible for driving key strategic initiatives with top international retailers and act as a functional expert to our country teams, closely collaborating with them.

In this role, you will:

• Establish new relationships with Global Grocers and Retailers ensuring the development of the category in as many countries as possible;
• Define strategic growth plans (joint business plans, JBPs) that will guarantee marriages for life with our Top Partners;
• Drive innovation in defining what strategic partnerships really mean and showcase best practice execution at regional level
• Level up the account management skillset across all countries
• Coordinate Growth initiatives including Loyalty and Subscription programs
• Coordinate the Regional Strategy with the Local Operations, supporting and enabling our Local Teams to better manage our Top Accounts
• Assist our local teams in escalating issues that cannot be solved at a local level

Qualifications

• 6+ years experience in fast-paced environments (startups, top consulting firms, top digital companies, FMCG, retailers);
• Proven track record of signing or developing accounts or partnerships
• Good understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
• Strong communication skills - being able to adjust to the specific environment, from traditional grocery retail, to e-com environments
• Influencing skills: you can be a true project leader in multidisciplinary teams;
• A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary. SQL is a plus;
• A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems

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