Laboratory Operations Lead – Building & Services

A*STAR RESEARCH ENTITIES; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

A*STAR (Integrated Central Operations & Research Enablers) iCORE is expanding a Central Laboratory Operations Team at the Geneo campus to deliver end-to-end support for shared laboratory environments.

The team will collaborate with researchers, Research Institute operations, iCORE platforms, Logistics Operations, Glassware Operations and safety and facilities teams to keep laboratories safe, compliant, efficient and research-ready.

Responsibilities

• Lead, coordinate and support the building Ops team, setting clear priorities and ensuring consistent coverage and responsive floor-level operations across the assigned building.
• Plan and coordinate workface planning to support operational requirements, ensure adequate duty and contingency coverage, monitor completion of scheduled activities and provide coaching, technical guidance and practical support to build team capability.
• Establish and oversee an effective operating framework for floor operations, requests, escalations, handovers and cross-building support, maintaining operational resilience, service continuity and readiness during leave periods, incidents or periods of increased demand.
• Act as the building-level escalation point for laboratory operational issues, coordinating timely containment, directing response and recovery actions and ensuring timely communication with stakeholders.
• Build team capability through structured onboarding, training plans, competency development and knowledge sharing, including unfamiliar research environments.

Job description

A*STAR (Integrated Central Operations & Research Enablers) iCORE is expanding a Central Laboratory Operations Team at the Geneo campus to deliver end-to-end support for shared laboratory environments.

The team will collaborate with researchers, Research Institute operations, iCORE platforms, Logistics Operations, Glassware Operations and safety and facilities teams to keep laboratories safe, compliant, efficient and research-ready.