Central Laboratory Operations Lead

A*STAR Research; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A*STAR Research’s iCORE centralizes laboratory operations, technology platforms and safety to enable researchers to focus on science. The Central Laboratory Operations team will deliver end-to-end support for Geneo campus labs, coordinating with researchers, platform teams, logistics, and safety to ensure compliant, efficient, and ready facilities.

The role emphasizes leadership of the building ops team, service delivery, risk management and continuous improvement across shared lab

Qualifications

• Degree or diploma in Life Sciences, Biomedical Sciences, Biotechnology, Laboratory Technology, Engineering, Facilities or Operations Management, or a related discipline, supported by substantial relevant experience.
• Typically at least 5 years of relevant experience in laboratory operations, research support, core facilities, facilities operations or a biomedical R&D environment, including experience coordinating people, services and workstreams.
• Demonstrated experience with several of the following: shared laboratories, equipment lifecycle coordination, cryogenic or cold-storage operations, inventory and procurement, safety and compliance, waste services, audits, business continuity or laboratory moves.
• Experience leading a small operational team, supervising staff or coordinating multidisciplinary service delivery is strongly preferred.

Responsibilities

• Lead, coordinate and support the building Ops team, setting clear priorities and ensuring consistent coverage and responsive floor-level operations across the assigned building.
• Plan and coordinate workface planning to support operational requirements, ensure adequate duty and contingency coverage, monitor completion of scheduled activities and provide coaching, technical guidance and practical support to build team capability.
• Establish and oversee an effective operating framework for floor operations, requests, escalations, handovers and cross-building support, maintaining operational resilience, service continuity and readiness during leave periods, incidents or periods of increased demand.
• Act as the building-level escalation point for laboratory operational issues, coordinating timely containment, directing response and recovery actions and ensuring timely communication with stakeholders.
• Build team capability through structured onboarding, training plans, competency development and knowledge sharing, including unfamiliar research environments.

Skills

Leadership

Planning

Communication

Organisational skills

Problem solving

Coaching

Education

Life Sciences degree

Job description

A*STAR Research’s iCORE centralizes laboratory operations, technology platforms and safety to enable researchers to focus on science. The Central Laboratory Operations team will deliver end-to-end support for Geneo campus labs, coordinating with researchers, platform teams, logistics, and safety to ensure compliant, efficient, and ready facilities.

The role emphasizes leadership of the building ops team, service delivery, risk management and continuous improvement across shared lab