L2 Network Engineer (Ref 25737)

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jobline Resources Pte Ltd in Singapore is seeking a Network Engineer to manage Cisco routers and switches, perform firmware patching, and ensure smooth operations in a data centre.

The role requires 3+ years of hands-on experience, CCNA/CCNP certification, and strong troubleshooting, scheduling, and SLA management capabilities to deliver high-availability network services. You will coordinate with stakeholders, handle change requests, and drive proactive maintenance to prevent outages.

Qualifications

• Degree/Diploma in Computer Science, Computer Engineering or equivalent.
• Minimum 3 years of experience as a network engineer in operations.
• CCNA / CCNP certification required.
• Able to meet SLA requirements and handle demanding service response.

Responsibilities

• Manage Cisco Routers and Switches and perform firmware patching.
• Schedule and run periodic maintenance for data centre network.
• Troubleshoot problems and track resolution.
• Monitor network and bandwidth usage.
• Escalate issues to appropriate stakeholders when needed.
• Generate and manage support tickets per SLA.
• Perform Change Requests and Service Requests as assigned.
• Plan and manage change/maintenance activities for network operations.

Skills

CCNA

CCNP

Networking fundamentals

Network troubleshooting

Education

Degree/Diploma in Computer Science, Computer Engineering or equivalent

Tools

Cisco IOS

Network Monitoring Tools

Job description

Responsibilities

• Managing of Cisco Routers and Switches and perform firmware patching on network equipment.
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Analyse problems, perform troubleshooting, and track problems through resolution.
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary, escape problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent
• Minimum 3 years of experience working as a network engineer within the operations environment.
• Good grasp of technical skills (network)
• Able to handle demanding service response and recovery turnaround, and manage daily support tasks to meet SLA requirements
• Excellent scheduling and multitasking skills
• CCNA / CCNP certification

Shortlisted candidates will be offered 1 Year agency contract employment.