L1/L2 Production support

ARISTON SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ARISTON SERVICES PTE. LTD. invites applications for an IT Production Support role focused on batch processing and monitoring using Kibana/Elasticsearch.

Responsibilities include incident reporting, SQL data handling, and basic work in Java and Linux environments. The candidate should have a Bachelor’s degree in CS/IT and at least 3 years in IT production support, preferably in banking or financial services.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT production support, preferably in banking or financial services.

Responsibilities

• Handle batch processing and monitoring tasks using Kibana and Elasticsearch.
• Prepare incident reports and coordinate resolution.
• Utilize SQL for data retrieval and analysis; perform basic Java and Linux tasks as needed.

Skills

Batch processing

Monitoring Kibana

Incident reporting

SQL

Java basics

Linux basics

Education

Bachelor’s degree in Computer Science/IT

Tools

Kibana

Elasticsearch

Java

Linux

Job description

Job Role:

1. Batch processing, monitoring (Kibana - Elasticsearch based), Incident reporting, SQL, & basics of Java & Linux

(batch processing experience is Must)

Qualifications:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. 3+ years of experience in IT production support, preferably in banking or financial services.

Shift Timing

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays