Kids Education CX & Sales Lead — Growth & Impact

THE NUGGETS ACADEMY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational institution in Singapore is seeking a Customer Experience & Sales Executive to support parents and enhance their experience. You will guide parents in selecting the right programs while managing communications and logistics. The ideal candidate has a background in customer service or sales and is passionate about helping others. This role offers a fulfilling mission and real career growth within a supportive team environment.

Benefits

Career progression

Mission-driven team

Impactful work

Friendly team environment

Qualifications

• Experience in customer service or sales.
• Ability to follow up proactively.
• Strong written communication skills.

Responsibilities

• Answer calls and messages from parents with empathy.
• Guide parents in selecting programs for their children.
• Coordinate class placements and onboarding logistics.
• Track and report on customer service and sales metrics.

Skills

Customer service

Sales

Communication

Organisation

Education

Relevant education background

Tools

Google Sheets

Customer Relationship Management (CRM)

Job description

An educational institution in Singapore is seeking a Customer Experience & Sales Executive to support parents and enhance their experience. You will guide parents in selecting the right programs while managing communications and logistics. The ideal candidate has a background in customer service or sales and is passionate about helping others. This role offers a fulfilling mission and real career growth within a supportive team environment.