Key Account Manager, RX

Galderma Singapore Privat; Singapore; Sur place; SGD 90 000 - 130 000; Plein temps

Résumé du poste

Galderma is looking for a field-based sales professional to promote Prescription drugs and Dermatological skincare to clinics, hospitals, and pharmacies in Singapore. You will drive territory targets, engage dermatologists and PIs, and support formulary listings and tenders while leveraging marketing materials and KOL collaborations.

Ideal candidates have 5–8 years in pharma, with dermatology exposure and strong negotiation skills, and are capable of business analysis and strategic planning in a

Qualifications

• Minimum Degree holder in any major, preferably pharmacy, science or biomedical.
• 5-8 years pharma industry experience; biologics/oncology/vaccines/immunology focus preferred.
• At least 1-2 years direct Dermatology experience; strong sales and KOL management.
• OTC products experience in modern trade preferred.

Responsabilités

• Account management: manage sales target in assigned territory across clinics, hospitals and pharmacies.
• Plan, schedule and conduct sales calls to healthcare professionals to achieve territory targets.
• Provide patient support and manage hospital listings, formulary submissions and tender logistics.

Connaissances

Strong selling

Negotiation skills

Account management

Strategic planning

Excellent communication

English proficiency

Formation

Bachelor's degree in pharmacy/science/biomedical

Description du poste

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

About the job

Core Mission To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, including supporting the Nemluvio specialty biologic launch, in accordance with company and procedures and under supervision of the Business Unit Lead - Therapeutic Dermatology.

Duties and Responsibilities

Account Management: Responsible for the sales target in assigned territory to achieve or exceed territory targets. Plan, schedule, and conduct sales calls to healthcare professionals (HCPs), including dermatologists, pediatricians, and pharmacists across clinics, hospitals, and retail pharmacy channels, ensuring the right frequency. Implementing and executing marketing action plans to achieve territory sales objectives and targets, while consistently identifying and exploring new growth opportunities. Ensure effective use of marketing materials to HCPs and their patients to drive awareness and adoption. Manage end-to-end account servicing, including order placement, product listings in hospitals, and goods exchange. Provide patient hypercare and support across the specialty treatment journey (onboarding, adherence, follow-up). Manage restructured hospital listing/formulary submissions and tender/procurement logistics. Collect and report feedback from HCPs regarding products and competitors, providing timely updates via weekly reports.

Ensure timely reporting of:

• Local adverse events or pharmacovigilance cases related to Galderma products (medicine, cosmetic, medical devices) to the Local Safety Officer, supporting follow-up where needed.
• Medical inquiries regarding Galderma products to medical and regulatory affairs teams, ensuring proper communication.
• Quality complaints to the Local Safety Officer or quality contact, supporting follow-up processes where required.
• Assist in product recall or field safety corrective action (FSCA) operations, if required.
• Conduct business analysis and present Territory business plan (TBP) quarterly, with a strong understanding of gaining field insights and efficiently translating ground insights into marketing input.

Sales and Business Development: Identify new business opportunities within assigned accounts and expand the customer base beyond dermatologists and pediatricians. Conduct bi-annual or annual business reviews with key accounts and hospitals to ensure business sustainability and drive growth. Evaluate new product opportunities through surveys with HCPs, gathering insights into potential demand and customer needs. Collaborate with key opinion leaders (KOLs) in hospitals to facilitate product evaluations and listings into formularies. Proven experience collaborating with MSLs and KOLs to drive successful product launches, ensuring medical and scientific alignment to support strategic objectives. Experienced in managing third-party agencies to drive growth and maximize performance.

Product Promotion and Education: Effectively communicate the benefits, features, and value propositions of Therapeutic Dermatological (Prescription) and Dermatological Skincare range to healthcare professionals. Conduct presentations, training sessions, and product demonstrations to ensure comprehensive product understanding. Attend medical congress, symposia and meetings. Support other activities and projects as required.

Strategic Planning: Develop and execute territory business plans aligned with the company’s overall goals and objectives. Monitor market trends, competitor activities, and customer needs to proactively adjust strategies.

Education/Training

Minimum Degree holder in any major, preferably pharmacy, science or biomedical. Work Experience : At least 5-8 years of work experience in Pharma industry. Experience with biologics / oncology / vaccines / immunology with good track record in driving growth is preferred/required, given the immunology focus of Nemluvio. At least 1-2 years' direct experience in Dermatology is preferred Have good track record in high sales achiever and KOL management. Experience in OTC products in modern trade is preferred

Required pre-requisites skills/experience for this position:

Strong selling and negotiation skills Driven, passionate, dynamic and adaptable in fast-paced environment Accountable, results-driven, and goal-oriented Expertise in portfolio selling with strong follow-through Collaborative team player Excellent business analytical skills Creative and resourceful in problem-solving with a focus on continuous improvement Proficient in oral and written communication in English Strong presentation and interpersonal skills

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.

For more information go to www.galderma.com/careers