Junior Key Account Manager / Client Relationship Executive – Singapore

HELIOS SYSTEMS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

HELIOS SYSTEMS PTE. LTD. is seeking a dynamic Junior Key Account Manager / Client Relationship Executive in Singapore.

The role focuses on managing corporate client relationships, supporting sales opportunities, and ensuring client satisfaction through regular meetings, site visits, and reviews. Suitable for candidates with 1–4 years of relevant experience in IT, SaaS, or service-oriented industries. Strong communication and presentation skills, with willingness to travel within Singapore, are

Qualifications

• Bachelor's Degree or Diploma in Business, Marketing, IT, Hospitality or related field.
• 1–4 years of relevant experience in KAM, CRM or client-facing roles.
• Experience in client meetings, site visits, presentations or customer reviews is highly preferred.

Responsibilities

• Manage and maintain relationships with assigned corporate and business clients.
• Act as main point of contact and understand client requirements.
• Conduct regular client meetings, site visits, presentations, and business reviews.
• Coordinate with internal teams to deliver solutions and ensure service satisfaction.
• Support contract renewals and identify opportunities for long-term growth.

Skills

Client relations

B2B sales

Presentation skills

Communication

Negotiation

Education

Bachelor's or Diploma

Tools

CRM software

Job description

Junior Key Account Manager / Client Relationship Executive – Singapore

Job Details

Job Title:Junior Key Account Manager / Client Relationship Executive
Location:Singapore
Experience:1–4 years
Language:English
Industry:IT / Technology / SaaS / Hospitality / Facilities / B2B Services
Travel:Required within Singapore for client meetings and site visits

About the Role

We are looking for adynamic and client-focused Junior Key Account Manager / Client Relationship Executiveto manage and develop relationships withcorporate and business clientsin Singapore.

This role is suitable forjunior-level candidates with 1–4 years of relevant experience, particularly candidates fromIT, Technology, SaaS, IT Services, Hotel/Hospitality, Facilities Management, or other client-facing industries.

Candidates do not necessarily need prior Key Account Manager experience if they have strong experience inclient meetings, site visits, presentations, relationship management, customer handling, and business development/sales support.

Key Responsibilities

• Manage and maintain relationships with assigned corporate and business clients.

• Act as a key point of contact for customers and understand their requirements.

• Conduct regularclient meetings, site visits, presentations, and business reviews.

• Visit client locations to understand requirements and ensure service satisfaction.

• Build and maintain relationships withkey client stakeholders and decision-makers.

• Identify opportunities forupselling, cross-selling, renewals, and account growth.

• Understand customer challenges and coordinate with internal teams to recommend suitable solutions.

• Follow up with clients to ensure customer satisfaction and retention.

• Coordinate withoperations, delivery, technical, and support teamsfor smooth service delivery.

• Handle customer queries, concerns, and escalations professionally.

• Prepare client visit reports, account updates, and follow-up plans.

• Maintain accurate customer information and activities in CRM.

• Support contract renewals and identify opportunities for long-term business relationships.

• Support new business opportunities from existing client relationships.

• Travel withinSingaporefor client meetings and site visits as required.

Requirements

• Bachelor's Degree or Diploma inBusiness, Marketing, Information Technology, Hospitality, or a related field.

• 1–4 years of relevant experiencein one or more of the following:

  • Key Account Management

  • Client Relationship Management

  • B2B Sales

  • Business Development

  • Corporate Sales

  • Customer Success

  • IT / Technology Sales

  • Hotel / Hospitality Sales or Corporate Relations

  • Other client-facing roles

• Candidates fromIT/Technology or Hotel/Hospitality backgroundsare welcome, provided they have relevant client-facing experience.

• Experience conductingclient meetings, site visits, presentations, or customer reviewsis highly preferred.

• Strongcommunication, negotiation, presentation, and interpersonal skills.

• Comfortable interacting with corporate clients and key stakeholders.

• Ability to understand client requirements and coordinate internally to provide suitable solutions or services.

• Strong follow-up and relationship-building skills.

• Basic understanding ofB2B sales and commercial processes.

• CRM experience is an advantage.

• Strong English communication skills. Additional languages are an advantage.

• Ability to work independently and manage multiple clients.

• Willingness to travel withinSingaporefor client meetings and site visits.

Preferred Industry Background

IT & Technology

• IT Services & Consulting

• Software / SaaS

• ERP / CRM

• Cloud Solutions

• Cybersecurity

• System Integrators

• Managed Service Providers (MSP)

• HR-Tech / HR Solutions

• Digital Transformation

Other Relevant Industries

• Hotels / Hospitality

• Facilities Management

• Corporate Services

• B2B Service Providers

• Customer Experience / Client Services