Business Development Manager-SG

USER EXPERIENCE RESEARCHERS PTE. LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD is seeking a senior enterprise business development professional to drive new business revenue and client acquisitions in the Singapore market.

You will manage complex sales cycles, engage senior stakeholders, and lead solution discussions across UX research, AI, cloud services, and IT consulting. Responsibilities include developing strategies, pursuing opportunities in enterprises and government-related sectors, building strategic partnerships, and ensuring

Qualifications

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline.
• 5+ years of relevant B2B business development or enterprise sales; 8–10+ years preferred for senior level.
• Proven track record acquiring new enterprise clients and achieving sales targets.
• Experience selling IT services, technology consulting, digital solutions, or professional services.
• Strong understanding of the Singapore enterprise market and procurement processes.
• Ability to engage senior stakeholders including Directors, CIOs, CTOs, and other decision-makers.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Experience managing complex sales cycles and preparing commercial proposals.
• Strong commercial judgement and ability to work independently.

Responsibilities

• Develop and execute business development strategies to achieve revenue and client acquisition targets.
• Identify and pursue new opportunities across enterprises, government-related organizations, and other target industries.
• Generate qualified leads through prospecting, networking, referrals, industry events, and strategic partnerships.
• Manage the complete sales cycle, from prospecting and client engagement to proposal development, negotiation, and contract closure.
• Build and maintain a healthy sales pipeline with accurate revenue forecasts.
• Promote USER's portfolio of services, including: User Experience Research, UX/UI Design and Usability Testing; AI and Enterprise AI Solutions; Digital Transformation and Technology Consulting; Application Development and Cloud Services; IT Professional Services and Talent Solutions.
• Lead client presentations, solution discussions, and commercial negotiations.
• Coordinate with delivery teams to ensure proposed solutions align with operational capabilities and client expectations.
• Develop long-term relationships with enterprise clients, business leaders, and strategic partners.
• Identify opportunities to expand existing accounts through cross-selling and additional service engagements.
• Establish partnerships with technology providers, consulting firms, and industry organisations.
• Represent USER at relevant business and technology events.
• Maintain accurate records of opportunities, sales activities, and client interactions.
• Prepare regular pipeline reports, sales forecasts, and business development updates.
• Monitor market trends, competitor activities, and emerging technology opportunities.
• Coordinate with USER to ensure a smooth transition from business development to project delivery.

Skills

Enterprise sales

Stakeholder engagement

Negotiation

Prospecting & pipeline management

Strategic partnerships

Forecasting

Education

Bachelor's degree in Business Administration, Marketing, Information Technology, or related

Tools

CRM platforms

Proposal software

Market intelligence tools

Job description

Key Responsibilities:

Business Development & Revenue Growth:

• Develop and execute business development strategies to achieve revenue and client acquisition targets.
• Identify and pursue new opportunities across enterprises, government-related organizations, and other target industries.
• Generate qualified leads through prospecting, networking, referrals, industry events, and strategic partnerships.
• Manage the complete sales cycle, from prospecting and client engagement to proposal development, negotiation, and contract closure.
• Build and maintain a healthy sales pipeline with accurate revenue forecasts.

Enterprise Solutions & Consultative Selling:

• Promote USER's portfolio of services, including:
• User Experience Research, UX/UI Design and Usability Testing
• Artificial Intelligence and Enterprise AI Solutions
• Digital Transformation and Technology Consulting
• Application Development and Cloud Services
• IT Professional Services and Technology Talent Solutions
• Understand clients' business challenges and work with internal technical teams to develop appropriate solutions.
• Lead client presentations, solution discussions, and commercial negotiations.
• Coordinate with delivery teams to ensure proposed solutions align with operational capabilities and client expectations.

Strategic Partnerships & Account Management:

• Develop long-term relationships with enterprise clients, business leaders, and strategic partners.
• Identify opportunities to expand existing accounts through cross-selling and additional service engagements.
• Establish partnerships with technology providers, consulting firms, and industry organisations.
• Represent USER at relevant business and technology events.

Sales Reporting & Market Intelligence:

• Maintain accurate records of opportunities, sales activities, and client interactions.
• Prepare regular pipeline reports, sales forecasts, and business development updates.
• Monitor market trends, competitor activities, and emerging technology opportunities.
• Coordinate with USER to ensure a smooth transition from business development to project delivery.

Requirements:

Essential:

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related discipline.
• Minimum 5 years of relevant B2B business development or enterprise sales experience; 8–10+ years preferred for senior-level candidates.
• Proven track record of acquiring new enterprise clients and achieving sales targets.
• Experience selling IT services, technology consulting, digital solutions, or professional services.
• Strong understanding of the Singapore enterprise market and procurement processes.
• Ability to engage senior stakeholders, including Directors, CIOs, CTOs, and other business decision-makers.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Experience managing complex sales cycles and preparing commercial proposals.
• Strong commercial judgement and ability to work independently.

Preferred:

• Existing network of enterprise clients and technology decision-makers in Singapore.
• Experience with AI solutions, UX research, digital transformation, cloud services, or application development.
• Experience in government-related tenders, RFPs, and enterprise procurement.
• Familiarity with CRM platforms and sales forecasting.
• Experience working with multidisciplinary technical and consulting teams.

Key Performance Indicators:

• New business revenue and gross profit generated
• Number and value of new contracts secured
• Qualified sales pipeline generated
• Lead-to-opportunity and opportunity-to-contract conversion rates
• Strategic accounts and partnerships developed
• Revenue generated through existing-account expansion

Ideal Candidate:

• A commercially driven business development professional who combines strong enterprise relationships with the ability to understand complex technology solutions, identify client needs, and convert opportunities into sustainable revenue.