Junior Commerce System Operation Engineer(A136739)

Xiaomi Technology; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Xiaomi Technology in Singapore is looking for a support technician to ensure smooth operations of e-Commerce and post-sales business systems. Responsibilities include diagnosing system problems, coordinating cross-team solutions, and maintaining technical documentation. Required qualifications include a Bachelor's degree in Computer Engineering or related field and familiarity with SQL. The ideal candidate should possess strong communication and teamwork skills to excel in a multidisciplinary environment.

Qualifications

• Bachelor's degree in a relevant discipline is required.
• Familiarity with SQL and basic coding skills are preferred.
• Communication and collaboration skills are essential.

Responsibilities

• Provide day-to-day support for e-Commerce and post-sales systems.
• Investigate and resolve system problems independently.
• Coordinate with engineers to offer solutions.

Skills

SQL

Basic coding skills

Effective communication

Capacity to learn quickly

Education

Bachelor's degree in Computer Engineering, Computer Science, or a related discipline

Job description

Responsibilities

• Provide day‑to‑day support to ensure smooth running of the e‑Commerce and post‑sales business systems.
• Investigate and diagnose relevant system problems and resolve them independently.
• Coordinate engineers across different teams to offer solutions.
• Create, track, and close incidents or problems related to business systems using IT service management tools.
• Summarize work and analyze operational data within a required period for continual improvement.
• Establish a knowledge database, maintain and update technical support documentation.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, or a related discipline.
• Familiar with SQL; basic coding skills are highly preferred.

Desired Skills / Attributes

• Capacity to learn quickly and produce high‑quality work.
• Active and keen learner who keeps up to date with industry trends.
• Effective communication with different teams to resolve IT problems.
• Ability and desire to work collaboratively in multidisciplinary teams.