Junior Account Executive

SimplyGo Pte. Ltd.; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Additional Wage Supplement

Comprehensive benefits

Hybrid work options

Job summary

SimplyGo Pte. Ltd. (SPL) is seeking an Executive, Business Support to be the main point of contact for corporate clients, managing fleet operations, inquiries, and cross-team collaboration to ensure smooth service delivery.

You will oversee registration, card renewals, refunds, and MAS report preparation while strengthening client relationships and supporting business growth in our Singapore hub.

Qualifications

• Training in Finance, Accounting, or Business.
• 2–5 years of relevant experience in payments, finance, or operations.
• Experience in corporate customer service and stakeholder management.
• Strong numerical aptitude with high accuracy and attention to detail.
• Excellent spoken and written communication; able to engage stakeholders.

Responsibilities

• Oversee daily corporate fleet operations and related tasks.
• Serve as primary point of contact for corporate clients and inquiries.
• Collaborate with internal teams to fulfill requests and maintain service levels.
• Prepare reconciliation and management reports (MAS submissions).
• Investigate discrepancies, perform root-cause analysis and implement corrective actions.
• Manage and follow up on corporate bad debt collections.
• Maintain accurate records and ensure regulatory compliance; support business development.
• Perform additional duties as assigned by the reporting officer.

Education

Finance, Accounting, Business training

Tools

Microsoft Excel

Microsoft Word

Job description

We are SimplyGo Pte. Ltd. (SPL), a wholly owned subsidiary of the Land Transport Authority, and a key player in the Singapore public transport ecosystem. We develop transit ticketing and travel card-related products and services that simplify journeys and create value for our commuters. We believe great ideas come from people who are curious, driven, and eager to learn. Join us if you are looking for an organisation that allows you to make a meaningful impact and provide the support you need to grow.

What You Will Do

At SPL, you are an integral part of our team - driving meaningful projects and witnessing the tangible difference your work makes. As Executive, Business Support, you will be the main point of contact for corporate clients, managing fleet operations, resolving inquiries, and ensuring smooth collaboration between internal teams and clients. Your work will strengthen client relationships and support business success.

Key Tasks You Will Be Involved In

• Oversee daily corporate fleet operations, including vehicle registration and de-registration, card renewals, blacklist requests, and refund processing.


• Serve as the primary point of contact for corporate clients, managing inquiries, resolving issues promptly, and maintaining strong client relationships.


• Collaborate closely with internal stakeholders to ensure timely fulfilment of requests and maintain high service standards.


• Prepare reconciliation and management reports, including MAS submissions.


• Investigate transaction discrepancies, perform root cause analysis, and implement corrective actions where necessary.


• Manage and follow up on corporate bad debt collections.


• Maintain accurate records and ensure regulatory compliance, while supporting business development.


• Perform any other duties assigned by the reporting officer.

What You’ll Gain

At SimplyGo, our people are at the heart of everything we do.

We ASPIRE to create a supportive and inclusive workplace where you can thrive.

Here’s what you can look forward to:

Professional

• Continuous growth through training, mentorship, and development.


• Career pathways with room to advance and expand your skills.


• A culture of collaboration that celebrates innovation, respect, and teamwork.

Individual

• An attractive annual compensation package commensurate with experience, including an Additional Wage Supplement and Performance Bonus.


• Comprehensive benefits to support your lifestyle and wellbeing.


• Flexibility with hybrid work options and supportive arrangements.


• Wellbeing initiatives designed to keep you healthy, balanced, and engaged.

This role might be for you if you have:

• Training in Finance, Accounting, Business, or a related discipline.


• 2–5 years of relevant experience in payments, finance, or operations.


• Demonstrated experience in corporate customer service and stakeholder management.


• Strong numerical aptitude with a high level of accuracy and attention to detail.


• Ability to analyse issues and deliver prompt, professional solutions


• Strong verbal and written communication skills, with the ability to engage and manage stakeholders effectively.


• Excellent organisational skills with the ability to manage time and priorities efficiently.


• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Tables), Word, and other office tools.


• Adaptable and able to manage multiple priorities in a fast-paced, high-pressure environment.