ITOT Executive – IT Administration & Support

NIVABIZ PTE. LTD.; Singapore; On-site; SGD 357,000 - 513,000; Full time

Job summary

NIVABIZ PTE. LTD. is seeking an ITOT Executive to support day-to-day IT administration, procurement, end-user support, device management, and departmental operations in Singapore.

The role involves collaborating with the IT team, users, and external vendors to ensure smooth IT operations across office and production environments. The ideal candidate has 1–2 years of relevant IT experience, basic SAP experience, and proficiency in Excel, PowerPoint, and Word.

Qualifications

• Minimum O-Level, SPM, NITEC, Diploma, or equivalent qualification.
• 1–2 years of relevant experience in IT administration, IT operations, helpdesk support, or a related function.
• Experience raising PR/PO/GR using SAP or a similar enterprise system will be advantageous.
• 1–2 years of basic IT helpdesk/end-user support experience preferred.
• Basic understanding of office IT systems, hardware, software, and related technologies.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Good administrative, organizational, and documentation skills.
• Strong communication and user-service mindset.
• Proactive learner with the ability to handle multiple priorities.
• Able to work independently while collaborating effectively with the IT team and other departments.

Responsibilities

• Support IT-related purchasing activities, including PR/PO/GR and following up on payment matters.
• Provide first-level IT support for office and production-related IT requests and issues.
• Manage lifecycle of office IT equipment and devices including refresh and inventory coordination.
• Support administration of telecommunications and mobile devices.
• Manage IT-related accounting activities in SAP and assist with budget and expenditure tracking.
• Provide IT-related support for internal and external VIP users when required.
• Develop, maintain, and update SOPs for mobile devices and related IT processes.
• Coordinate with vendors on quotations, discussions, orders, and delivery tracking.
• Coordinate IT orientation and equipment arrangements for new employees.
• Support IT team-building activities, off-site meetings and departmental events.
• Manage procurement and allocation of IT stationery and related supplies.
• Maintain records for IT assets, procurement, and administrative activities.
• Coordinate with IT colleagues and other departments to meet operational requirements.

Skills

Microsoft Excel

PowerPoint

Word

Customer service mindset

IT administration

Education

Diploma or equivalent qualification

Tools

SAP

Job description

Job Description

The Company is seeking a proactive and organized ITOT Executive to support day-to-day IT administration, procurement, end-user support, device management, and departmental operational activities.

The successful candidate will work closely with the IT team, internal users, and external vendors to ensure smooth IT operations across office and production environments.

Key Responsibilities

• Support IT-related purchasing activities, including raising Purchase Requisitions (PR), Purchase Orders (PO), Goods Receipts (GR) and following up on payment matters.
• Provide first-level IT support for office and production-related IT requests and issues.
• Manage the lifecycle of office IT equipment and devices, including refresh, replacement, maintenance, and inventory coordination.
• Support the administration of telecommunications and mobile devices.
• Manage departmental IT-related accounting activities in SAP and assist with budget and expenditure tracking.
• Provide IT-related support for internal and external VIP users when required.
• Develop, maintain, and update SOPs for mobile devices, telecommunications, and related IT administrative processes.
• Liaise with vendors, including quotation coordination, commercial discussions, order follow-up, and delivery tracking.
• Coordinate IT orientation and equipment arrangements for new employees.
• Support IT team-building activities, off-site meetings, and departmental events.
• Manage procurement and allocation of IT stationery and other related supplies.
• Maintain accurate records and documentation for IT assets, procurement, and administrative activities.
• Coordinate with IT colleagues and other departments to ensure operational requirements are completed on time.
• Perform other IT-related duties as assigned by the Supervisor.

Requirements

• Minimum O-Level, SPM, NITEC, Diploma, or equivalent qualification.
• 1–2 years of relevant experience in IT administration, IT operations, helpdesk support, or a related function.
• Experience raising PR/PO/GR using SAP or a similar enterprise system will be advantageous.
• 1–2 years of basic IT helpdesk/end-user support experience preferred.
• Basic understanding of office IT systems, hardware, software, and related technologies.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Good administrative, organizational, and documentation skills.
• Strong communication and user-service mindset.
• Proactive learner with the ability to handle multiple priorities.
• Able to work independently while collaborating effectively with the IT team and other departments.

Preferred Skills

• Hands-on experience with SAP procurement processes.
• Experience supporting IT asset lifecycle and inventory management.
• Experience coordinating with external IT vendors and suppliers.
• Basic troubleshooting knowledge for laptops, desktops, mobile devices, and office IT equipment.
• Experience supporting corporate or production IT environments will be advantageous.

Employment Details

Position: ITOT Executive – IT Administration & Support
Employment Type: Full-Time
Location: Singapore