IT Executive (Tuas)

Nextbeat Singapore Pte. Ltd.

Singapore

On-site

SGD 46,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Annual Leave

Medical Leave

Medical Insurance

Job summary

Nextbeat Singapore Pte. Ltd. is seeking a proactive IT Executive to provide end-user support, troubleshoot hardware, software and network issues, and administer Microsoft 365.

You will support Business Central and Odoo users, participate in cybersecurity and IT governance, and contribute to AI productivity tool adoption within a small, collaborative team. On-site role at Tuas Basin Link with a 5-day work week.

Qualifications

Diploma or Degree in IT or related discipline
1–3 years IT experience
Experience supporting Microsoft 365 environments
Basic understanding of networking/infrastructure
Interest in AI, automation and emerging tech
Ability to work independently within a small team
Exposure to Business Central, Odoo CRM, Power Automate, Intune or cybersecurity tools advantageous

Responsibilities

End-user IT support and troubleshooting
Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive)
IT infrastructure and network support
ERP and CRM support for Business Central and Odoo
IT asset management and documentation
Cybersecurity and IT governance activities
AI productivity tools adoption (e.g., Copilot, ChatGPT)
Vendor coordination for hardware procurement, repairs, warranty claims
After-hours or weekend support during upgrades or emergencies

Skills

IT troubleshooting

Microsoft 365 support

Networking basics

AI interest

Independent work

Dynamics 365 Business Central

Odoo CRM

Power Automate

Intune

Education

Diploma or Degree in Information Technology / Computer Science

Tools

Microsoft 365

Business Central

Odoo CRM

Power Automate

Intune

Job description

Monthly Salary: UP to $4,500 (Negotiable)

Working Address: Tuas Basin Link

Working Hours: 5 days work week

Our client is seeking a proactive and hands‑on IT Executive to provide end‑user support, troubleshoot hardware, software and network issues, administer Microsoft 365, and support Business Central and Odoo users. This role is ideal for someone who enjoys learning new technologies, including AI productivity tools, and thrives in a collaborative small IT team.

Responsibilities & Duties:

End‑user IT support and troubleshooting
Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive)
IT infrastructure and network support
User account administration and device deployment
Central ERP support
Odoo CRM support
IT asset management and documentation
Cybersecurity and IT governance activities
AI productivity tools such as Microsoft Copilot and ChatGPT
Technology improvement and digitalisation initiatives
Coordinate with vendors for hardware procurement, repairs, and warranty claims.
This role may require after‑hours or weekend support during system upgrades or emergencies.
Accountability and responsibility to respond promptly to critical IT problems and work to restore services with minimal business disruption.

User Support & Service Delivery (35%)

Timely resolution of user support requests
User satisfaction and responsiveness
Effective onboarding and offboarding support

Infrastructure & System Support (25%)

Support of network, systems and backup operations
Reduction of recurring technical issues
Successful completion of assigned maintenance activities

ERP & CRM Support (15%)

Support for Business Central and Odoo users
User training and issue resolution
Maintenance of system documentation

IT Asset & Security Management (15%)

Accuracy of IT asset records
Compliance with IT standards and procedures
Participation in cybersecurity initiatives
Manage IT assets, including inventory, software licensing, warranty records, and equipment lifecycle.

Continuous Improvement & AI Adoption (10%)

Contribution to automation and process improvements
Participation in AI‑related projects and initiatives
Ongoing professional development and training

Qualifications & Requirements:

Proactive and hands‑on individuals
Diploma or Degree in Information Technology, Computer Science or related discipline
Approximately 1–3 years of relevant IT experience
Strong troubleshooting and problem‑solving abilities
Experience supporting Microsoft 365 environments
Basic understanding of networking and infrastructure
Interest in AI, automation and emerging technologies
Ability to work independently while functioning effectively within a small team
Exposure to Microsoft Dynamics - Business Central, Odoo CRM, Power Automate, Intune or cybersecurity tools would be advantageous but is not mandatory.

Benefits: