IT Technician

AVENTRIX SYSTEMS PTE. LTD.; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) is seeking an IT Deployment Lead to join our Singapore team. The role involves coordinating onsite deployment activities, managing data migration projects, and ensuring timely delivery of IT services across sites.

Responsibilities include installing hardware, configuring systems, performing software upgrades, and setting up user accounts. The ideal candidate has 3+ years in IT, strong communication skills, and a proactive approach to change initiatives.

Qualifications

• Degree in IT-related discipline.
• 3+ years of experience in IT/deployment roles.
• Strong interpersonal and communication skills with staff and customers.
• Positive attitude and ability to drive change.

Responsibilities

• Joining of Domain/Data migration.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Respond to service issues and requests in a timely manner.
• Set up accounts for new users.
• Perform software upgrades/patches on systems.
• Service and billing reporting and onsite scheduling.
• Lead and coordinate onsite deployment activities, supervise junior technicians, ensure timelines and service standards.
• Identify root causes and propose improvements to IT processes and SOPs.
• Handle ad-hoc duties as assigned.

Skills

Interpersonal communication

Problem solving

Change management

Team coordination

Education

Degree in IT-related discipline

Job description

Responsibilities

• Joining of Domain/Data migration;


• Installing and configuring computer hardware, software, systems, networks, printers and scanners;


• Responding in a timely manner to service issues and requests;


• Setting up accounts for new users;


• Perform software upgrades/patches on systems;


• Service Report/Billing Report/Onsite scheduling arrangement;


• Lead and coordinate onsite deployment activities, including task assignment, supervision of junior technicians, and ensuring projects are completed within the agreed timeline and service standards;


• Perform root cause analysis and provide recommendations for recurring technical issues, identifying opportunities to improve IT processes, standard operating procedures (SOPs), and end-user experience;


• Any other ad-hoc duties as assigned by the Company.

Qualifications

• Open to candidates with Degree qualifications from IT related discipline;


• Minimum 3 years experience;


• Excellent interpersonal and soft skills for effective engagement and communication with staff and customers;


• Positive attitude, thrives on exciting challenges of being a change agent.