IT Systems Support Executive

ABSOLUTE KINETICS CONSULTANCY PTE LTD; Singapore; On-site; SGD 20,000 - 30,000; Part time

Job summary

ABSOLUTE KINETICS CONSULTANCY PTE LTD is seeking an IT Systems Support Executive in Singapore to assist internal IT systems, network/server troubleshooting, user account administration, and hardware/software setup. You will support end-user computing and digital tools, maintain documentation, backups, and cybersecurity hygiene.

This work-study program offers hands-on exposure to server and cloud services, automation, and internal IT operations across a dynamic team in Singapore.

Qualifications

• Basic understanding of computer hardware, software, networking, and operating systems.
• Interest in IT systems, networks, servers, troubleshooting, and digital tools.
• Willing to learn about server support, cloud services, automation, and cybersecurity.

Responsibilities

• Support deployment, servicing, and troubleshooting of end-user computing systems
• Assist with hardware and software setup for staff workstations and internal users
• Manage user accounts, access rights, and basic IT service requests
• Support network infrastructure setup, monitoring, and troubleshooting
• Assist in managing network services and resolving connectivity issues
• Support server infrastructure setup, maintenance, and troubleshooting
• Assist in system backups, recovery checks, and basic cybersecurity hygiene practices
• Update IT documentation, asset records, troubleshooting guides and system logs

Skills

IT systems

Networking

Troubleshooting

Documentation

Communication

Education

Nitec or Higher Nitec in IT fields

Job description

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

• Support deployment, servicing, and troubleshooting of end-user computing systems
• Assist with hardware and software setup for staff workstations and internal users
• Manage user accounts, access rights, and basic IT service requests
• Support network infrastructure setup, monitoring, and troubleshooting
• Assist in managing network services and resolving connectivity issues
• Support server infrastructure setup, maintenance, and troubleshooting
• Assist in system backups, recovery checks, and basic cybersecurity hygiene practices
• Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

• Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields
• Strong interest in IT systems, networks, servers, troubleshooting, and digital tools
• Basic understanding of computer hardware, software, networking, and operating systems
• Comfortable supporting user accounts, system issues, and internal IT requests
• Organised and detail-oriented when handling documentation, records, and system updates
• Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices
• Good communication skills for supporting internal users and coordinating with teams