IT System Administrator / IT Support (Infrastructure, Troubleshooting)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is seeking a skilled IT Infrastructure/Support professional to manage and maintain IT operations, implement security measures, and provide expert helpdesk support for on-site and remote users.

You will administer servers, networks, and security controls, coordinate with vendors, and oversee onboarding, documentation, and budgeting related to IT infrastructure.

Qualifications

• Diploma or Degree in Information Technology, Computer Science or related disciplines.
• Hands-on experience in IT infrastructure, system administration, networking and end-user support.
• Strong knowledge of Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewall administration.

Responsibilities

• Manage and maintain IT infrastructure, systems, hardware, software and network operations.
• Develop and implement IT policies, procedures and security measures.
• Provide IT helpdesk and technical support to on-site and remote users.
• Administer and troubleshoot Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewalls.
• Monitor network security, user access, system backups and data protection.
• Coordinate with IT vendors and service providers to evaluate solutions.
• Conduct User Acceptance Testing (UAT), system upgrades and maintenance.
• Manage IT onboarding and offboarding, including user accounts and access permissions.
• Maintain IT documentation, inventory records and management reports.

Skills

IT infrastructure

System administration

Networking

End-user support

Education

Diploma or Degree in Information Technology or Computer Science

Tools

Microsoft Servers

Microsoft 365

LAN/WAN

NAS

Firewalls

Job description

Job Responsibilities:

• Manage and maintain IT infrastructure, systems, hardware, software and network operations to ensure smooth daily operations.
• Develop and implement IT policies, procedures and security measures to ensure data protection and regulatory compliance.
• Provide IT helpdesk and technical support to on-site and remote users, including troubleshooting and resolving system issues.
• Administer and troubleshoot Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewalls.
• Monitor network security, user access, system backups and data protection, ensuring system reliability and security.
• Coordinate with IT vendors and service providers to evaluate solutions, resolve technical issues and support system improvements.
• Conduct User Acceptance Testing (UAT), system upgrades and regular maintenance to ensure system performance.
• Manage IT onboarding and offboarding, including user account creation, access permissions and equipment allocation.
• Maintain IT documentation, inventory records and management reports, while supporting IT budgeting and infrastructure improvements.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science or related disciplines.
• Hands-on experience in IT infrastructure, system administration, networking and end-user support.
• Strong technical knowledge of Microsoft Servers, Microsoft 365, LAN/WAN, NAS and firewall administration.