IT Support Technician

SUNTECH SECURITY PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Suntech Security Pte. Ltd. invites applications for a Technical Support Engineer/Desktop Support role in Singapore.

The ideal candidate has proven experience in technical support, desktop support or IT help desk, with strong problem-solving and communication skills. Responsibilities include installation, configuration and troubleshooting of IT systems, liaising with vendors for new purchases and implementations, and handling ad hoc tasks as assigned by the supervisor.

Qualifications

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician.
• Good understanding of computer systems, mobile devices, mobile applications and other tech products.
• Installation, configuration and troubleshooting of IT hardware and software.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Excellent problem-solving and communication skills.
• Any other ad hoc tasks assigned by supervisor.

Responsibilities

• Installation, configuration, and troubleshooting.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Skills

Technical Support Experience

Desktop Support

IT Help Desk

Mobile devices knowledge

Network security

Vendor liaison

Job description

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor