IT Support Officer (Cybersecurity, 24/7)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

A prominent recruitment agency in Singapore is seeking to hire for a technical assistance role. The position involves providing support to customers through various channels, including phone and live chat, while participating in a 24/7 support environment. The ideal candidate will possess at least a Higher Nitec qualification, and fresh graduates are encouraged to apply. Prior exposure to networking or cybersecurity solution deployment will be an advantage. Interested candidates should submit their resumes via email.

Qualifications

• Higher Nitec or equivalent required.
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment is an advantage.

Responsibilities

• Deliver technical assistance to customers through various channels.
• Participate in a rotating 24/7 support environment.
• Investigate and resolve technical problems efficiently.

Skills

Technical assistance

Problem-solving skills

Communication skills

Networking knowledge

Cybersecurity knowledge

Education

Higher Nitec and above

Job description

Responsibilities

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.


• Participate in a 24/7 support environment, working on rotating shifts as scheduled.


• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Qualifications

• Higher Nitec and above


• Fresh graduates are encouraged to apply.


• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [e-mail]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at recruit-expert.com

EA Licence: 19C9701

Registration: R1326740