IT Support Lead for Warehouse & Network Systems

RecruitPedia Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

RecruitPedia Pte Ltd is assisting an engineering client in Singapore, seeking an IT Executive to join the team in the East. The role involves hands-on IT support across hardware, software, and networks, with responsibility for setting up Windows 11 desktops and laptops and providing end-user training.

Candidate should have IT/degree qualifications and experience in IT or desktop support, with a bonus for familiarity with Warehouse Management Systems (WMS).

Qualifications

• Diploma/Degree in IT, Computer Science or related field.
• Experience in IT support, desktop support or technical support.
• Good troubleshooting skills across hardware, software and network issues.
• Experience with Warehouse Management System (WMS) will be an advantage.

Responsibilities

• Provide technical troubleshooting, incident analysis, diagnosis and resolution for hardware, software, network and application issues.
• Set up and maintain computers, network devices and software, including Windows 11 desktops and laptops.
• Provide IT support and basic training to end users.
• Manage incidents, tasks and service requests in accordance with agreed service level requirements.
• Coordinate hardware maintenance and service renewals.
• Provide IT support during annual building power outage and emergency support for data rooms.
• Support warehouse IT equipment, including handheld/mobile computers, barcode scanners and printers.
• Assist with the setup and support of warehouse systems and related IT equipment.

Skills

Troubleshooting

Desktop support

IT support

Network troubleshooting

Education

Diploma/Degree in IT or Computer Science

Tools

WMS

Job description

RecruitPedia Pte Ltd is assisting an engineering client in Singapore, seeking an IT Executive to join the team in the East. The role involves hands-on IT support across hardware, software, and networks, with responsibility for setting up Windows 11 desktops and laptops and providing end-user training.

Candidate should have IT/degree qualifications and experience in IT or desktop support, with a bonus for familiarity with Warehouse Management Systems (WMS).