IT Support Intern — Hands-On Learning & Growth (6–9 months)

Henatenn Holdings Pte. Ltd.; Singapore; On-site; SGD 6,700 - 8,900; Full time

Benefits offered by this job

ITE allowance 600 SGD

Polytechnic allowance 800 SGD

Job summary

Henatenn Holdings Pte. Ltd. is seeking an IT Support Intern (6 to 9 months) to provide essential technical assistance to users in the office, retail outlets and warehouse.

You will gain hands-on experience in troubleshooting hardware and peripheral devices, asset management and Microsoft 365 license administration. This full-time internship offers mentorship, exposure to diverse technical environments, and opportunities to learn best practices in IT support while contributing to company events

Qualifications

• Currently enrolled in or recently completed ITE or Polytechnic in Information Technology, Computer Science, or a related field.
• Foundational knowledge of computer systems, networking concepts and operating systems (Windows, macOS, Linux)

Responsibilities

• Providing first-line technical support to end users via telephone, email and in-person assistance
• Troubleshooting and resolving common IT issues including hardware, software and connectivity problems
• Installing, configuring and maintaining IT equipment and systems under supervision
• Creating and maintaining documentation of IT issues, resolutions and user requests
• Assisting with user account management and access rights administration
• Supporting the rollout of IT projects and system updates
• Learning and applying best practices in IT support and customer service
• Provide IT support during Company events and other ad-hoc projects

Skills

IT basics

Troubleshooting

Communication

Customer service

Teamwork

Travel willing

Learning mindset

Independent work

Education

ITE or Polytechnic in IT/CS

Job description

Henatenn Holdings Pte. Ltd. is seeking an IT Support Intern (6 to 9 months) to provide essential technical assistance to users in the office, retail outlets and warehouse.

You will gain hands-on experience in troubleshooting hardware and peripheral devices, asset management and Microsoft 365 license administration. This full-time internship offers mentorship, exposure to diverse technical environments, and opportunities to learn best practices in IT support while contributing to company events