IT Support Executive

AlwaysHired Pte. Ltd.; Singapore; In loco; SGD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

AlwaysHired Pte. Ltd. is seeking a tech-savvy IT professional to provide technical support, assist with application development and deployment, and drive automation to improve efficiency. The role emphasizes hands-on debugging, problem solving and a proactive approach to IT projects.

The ideal candidate has a basic IT background, strong troubleshooting skills, and an interest in coding and leveraging AI-powered tools to optimise operations.

Competenze

• Diploma or Degree in Information Technology, Computer Science, Software Development or a related field.
• 1–3 years of relevant IT support, helpdesk support, application support or similar IT role.
• Basic programming or coding knowledge to develop or customise simple IT solutions.
• Familiarity with troubleshooting, software installation and system configuration.
• Knowledge of application development, automation tools or process improvement is a plus.
• Tech-savvy, resourceful and open to new technologies.
• Good problem-solving skills.

Mansioni

• Provide day-to-day IT support, including troubleshooting computer, software, system and login issues.
• Assist with application development, testing, launching and implementation.
• Liaise with external vendors to resolve application issues and coordinate enhancements.
• Support application registration, setup and deployment across platforms, including Google Play Store.
• Identify opportunities to improve workflows through IT solutions and automation.
• Participate in process improvement projects, including automated solutions.
• Assist in developing and enhancing internal applications and systems.
• Explore and utilise tools such as ChatGPT and other AI-powered solutions to improve work efficiency.
• Provide technical assistance and support to the Integrated Services Department.

Conoscenze

Troubleshooting

IT support

Coding interest

Automation

Problem-solving

Formazione

Diploma or Degree in IT/CS/Software Development

Strumenti

ChatGPT

AI-powered tools

Android deployment

Descrizione del lavoro

Job Summary

We are looking for a tech-savvy and hands-on IT professional to provide technical support, assist with application development and implementation, and drive process improvement through IT solutions and automation.

The ideal candidate should have a basic IT background, good troubleshooting skills, and an interest in coding, application development and leveraging technology to improve operational efficiency.

Job Responsibilities

• Provide day-to-day IT support, including troubleshooting computer, software, system and login-related issues.

• Assist with application development, testing, launching and implementation.

• Liaise with external vendors to resolve application-related issues and coordinate system enhancements.

• Support application registration, setup and deployment across platforms, including Google Play Store.

• Identify opportunities to improve existing operational workflows through IT solutions and automation.

• Participate in process improvement projects, including developing and implementing automated solutions.

• Assist in developing and enhancing internal applications and systems.

• Explore and utilise tools such as ChatGPT and other AI-powered solutions to improve work efficiency.

• Provide technical assistance and support to the Integrated Services Department.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, Software Development or a related field.

• 1–3 years of relevant experience in IT support, helpdesk support, application support or a similar IT-related role.

• Basic programming or coding knowledge, with the ability to develop or customise simple IT solutions.

• Familiarity with computer troubleshooting, software installation and system configuration.

• Knowledge of application development, automation tools or process improvement solutions would be an advantage.

• Tech-savvy, resourceful and willing to explore new technologies.

• Good problem-solving skills.