IT Support Engineer: Automation & IT Operations

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Persol Singapore Pte Ltd is seeking a junior IT Operations support professional to assist with walk-in customers, PC imaging, hardware/software installation, and day-to-day IT operations. You will document IT systems, collaborate with other departments, and assist in project planning while evaluating new technologies and automation opportunities.

The role emphasizes independent work within a team, basic hardware/software knowledge, and scripting awareness (Python preferred).

Qualifications

• Diploma in IT with a minimum of 1 year experience.
• Good knowledge of IT operations support.
• Basic knowledge of computer hardware and software.
• Some scripting skills, e.g. Python, are a plus.

Responsibilities

• Support walk-in customers and day-to-day IT operations.
• Create and maintain documentation of IT systems and processes.
• Collaborate in team meetings and with other departments as needed.
• Assist in planning and execution of IT projects or activities.
• Research new technologies and provide improvement recommendations.
• Perform automation and AI related tasks.

Skills

Automation

AI tasks

Scripting (Python)

Teamwork

Independent work

Hardware knowledge

Software knowledge

Education

Diploma in IT (min 1 year exp)

Tools

PC Imaging

IT infrastructure basics

Job description

Persol Singapore Pte Ltd is seeking a junior IT Operations support professional to assist with walk-in customers, PC imaging, hardware/software installation, and day-to-day IT operations. You will document IT systems, collaborate with other departments, and assist in project planning while evaluating new technologies and automation opportunities.

The role emphasizes independent work within a team, basic hardware/software knowledge, and scripting awareness (Python preferred).