IT Support Engineer #10118

ANRADUS PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

ANRADUS PTE. LTD. is seeking an IT Support Engineer to provide frontline technical assistance on hardware, software, and network issues. The role is based on-site at our Ubi location in Singapore, with 9 AM–6 PM work hours, five days a week.

The ideal candidate holds an IT-related diploma or equivalent and shows solid knowledge of Windows, macOS, or Linux, plus basic networking. Training will be provided for candidates without deep experience.

Qualifications

• ITE / Diploma in Computer Science, Information Technology, or a related field.
• Basic understanding of computer systems, networks, and operating systems such as Windows, macOS, or Linux.
• Experience with helpdesk software or ticketing systems will be an advantage.
• Good communication, problem-solving, and interpersonal skills.
• Able to work in a fast-paced environment and manage tasks effectively.
• CompTIA A+, Network+, or other IT certifications will be an advantage.

Responsibilities

• Provide technical support to users on hardware, software, network, and system issues.
• Troubleshoot and resolve IT issues remotely or on-site in a timely manner.
• Perform routine system maintenance, software updates, patches, and system checks.
• Assist with the setup, deployment, and configuration of new hardware and software.
• Support users with IT systems, applications, and basic technical guidance.
• Record technical issues, solutions, procedures, and IT support activities.
• Maintain accurate records of IT assets, software licenses, and system configurations.
• Work closely with senior IT staff to resolve more complex technical issues.
• Prepare and update user guides, documentation, and basic IT procedures when required.
• Perform any other duties as assigned.

Skills

IT basics

Helpdesk software

Communication skills

Problem solving

Time management

IT certifications

Education

ITE / Diploma in Computer Science or IT

Job description

Job Description

Industry/ Organization Type: IT / Consultancy

Position Title: IT Support Engineer

Working Location: Ubi

Working Hours: 5 days (Monday - Friday, 9AM - 6PM)

Salary Package: Up to $3,000 + Variable Bonus

Duration: Permanent

Key Responsibilities

• Provide technical support to users on hardware, software, network, and system issues.
• Troubleshoot and resolve IT issues remotely or on-site in a timely manner.
• Perform routine system maintenance, software updates, patches, and system checks.
• Assist with the setup, deployment, and configuration of new hardware and software.
• Support users with IT systems, applications, and basic technical guidance.
• Record technical issues, solutions, procedures, and IT support activities.
• Maintain accurate records of IT assets, software licenses, and system configurations.
• Work closely with senior IT staff to resolve more complex technical issues.
• Prepare and update user guides, documentation, and basic IT procedures when required.
• Perform any other duties as assigned.

Qualifications

• ITE / Diploma in Computer Science, Information Technology, or a related field.
• Basic understanding of computer systems, networks, and operating systems such as Windows, macOS, or Linux.
• Experience with helpdesk software or ticketing systems will be an advantage.
• Good communication, problem-solving, and interpersonal skills.
• Able to work in a fast-paced environment and manage tasks effectively.
• CompTIA A+, Network+, or other relevant IT certifications will be an advantage.
• Candidates without relevant experience are encouraged to apply, training will be provided.