IT Support Analyst (Cybersecurity | Healthcare) - 2 yrs contract

GMP Technologies; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

GMP Technologies in Singapore is seeking an IT Support Analyst (Cybersecurity | Healthcare) on a 2-year contract. You will manage change requests, monitor lab systems, and support patch management.

Ideal candidates hold a Diploma in Information Technology with strong MS Office skills, a basic understanding of IT infrastructure, and an interest in cybersecurity. Healthcare or lab experience is a plus; you must be adaptable, proactive, and able to multitask.

Qualifications

• Diploma in Information Technology or a related field
• Strong IT knowledge including Windows, applications, and infrastructure
• Awareness of cybersecurity and system maintenance practices
• Excellent communication and coordination skills
• Detail-oriented, organized, and proactive in following up on tasks

Responsibilities

• Manage and track IT-reviewed change requests; update requestors on deployment timelines.
• Compile and submit lab workload statistic reports.
• Periodically monitor and review interface error queues.
• Attain Beaker Analyst certification to support lab systems.
• Process simple change requests and assist with system implementation activities.
• Prepare quarterly vulnerability scan reports and support remediation for virtual servers.
• Verify in-house application functionality after patching or maintenance.
• Coordinate with infrastructure teams on unplanned patching or maintenance.

Skills

Communication skills

Multitasking

Attention to detail

Problem solving

Adaptability

Learning ability

Education

Diploma in Information Technology or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

IT Support Analyst (Cybersecurity | Healthcare) - 2 yrs contract

Job Openings IT Support Analyst (Cybersecurity | Healthcare) - 2 yrs contract

About the job IT Support Analyst (Cybersecurity | Healthcare) - 2 yrs contract

Responsibilities:

• Manage and track IT-reviewed change requests; keep requestors updated on deployment timelines.
• Compile and submit lab workload statistic reports.
• Periodically monitor and review interface error queues.
• Attain Beaker Analyst certification to support lab systems.
• Process simple change requests and assist with system implementation activities.
• Prepare quarterly vulnerability scan reports and support remediation for virtual servers.
• Verify in-house application functionality after patching or maintenance.
• Contribute to quarterly system patch and technology refresh reports.
• Coordinate with infrastructure teams on unplanned patching or maintenance.
• Assist in annual PAM/database user access review exercises.
• Monitor IT announcements and alert relevant teams on impacted systems.

Requirements:

• Diploma in Information Technology or a related field from a recognized institution.
• Strong computer skills, especially with Microsoft Office (Excel, Word, PowerPoint).
• Basic understanding of IT systems, applications, and infrastructure.
• Awareness of cybersecurity and system maintenance practices.
• Excellent communication and coordination skills.
• Detail-oriented, organized, and proactive in following up on tasks.
• Eager to learn, adaptable, and self-motivated.
• Ability to manage multiple tasks and priorities under tight deadlines.
• Prior experience in a healthcare or laboratory environment is a plus.

We regret that only shortlisted candidates will be notified.