IT Specialist (Application)

TVS SCS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

TVS SCS Singapore Pte. Ltd. is seeking an IT application specialist to maintain and design solutions for WMS and Power Forms automation. You will support users, troubleshoot issues, and implement light B2B integrations with customer systems.

The role requires 1–3 years in application maintenance, solid WMS knowledge, and scripting ability (macros, PHP, Power Apps). You will collaborate with vendors and business teams to improve system efficiency and user experience.

Qualifications

• Diploma/degree in IT or related field.
• 1–3 years of relevant work experience.
• Experience in application maintenance and support in contract logistics and/or freight forwarding.
• Strong knowledge of WMS preferred.
• Proficiency in scripting languages including macros, PHP, Power Apps or equivalent.
• Good knowledge of Application Support and User Management.
• Able to communicate effectively with both technical and business teams.

Responsibilities

• Provide user support and troubleshooting for applications and B2B integrations per SLA.
• Liaise with software vendor to resolve issues.
• Design basic B2B integrations between customer systems and WMS including developing programs/scripts to convert customer formats if required.
• Participate in improvement projects to increase system efficiency.
• Partner with system vendor for updating, upgrading and enhancement of system.
• Serve as system subject matter expert and conduct regular user training in relation to assigned software.

Skills

WMS knowledge

User support

Troubleshooting

Communication

B2B integration concepts

Education

Diploma/Degree in IT

Tools

Macros

PHP

Power Apps

Job description

About the role

Responsible for solution design and maintenance of applications used in the company primarily focusing on Warehouse Management System (WMS) and Power Forms automation.

Key responsibilities

• Provide user support and troubleshooting for any issue related to the application and B2B integrations in accordance to target SLA
• Liaise with software vendor to resolve any issue that cannot be solved
• Design basic B2B integrations between customer systems and WMS including developing programs/scripts to convert customer formats if required
• Participate in improvement projects in relations to system to improve work efficiency
• Partner with system vendor for appropriate updating, upgrading and enhancement of system
• Serve as system subject matter expert and conduct regular user training in relations to assigned software

Job requirements

• Diploma / Degree In Information Technology or relevant qualifications
• 1-3 years of relevant work experience
• Experience in application maintenance and support in contract logistics and/or freight forwarding industry
• Strong knowledge of WMS preferred
• Proficiency in scripting / programming languages including macros, PHP, Power Apps or equivalent
• Good knowledge of Application Support and User Management
• Possess some programming knowledge to customize basic integration messages
• Able to communicate effectively with both technical and business teams