IT Solution Business Analyst

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ADECCO Personnel Pte Ltd in Singapore is seeking an IT Solution Business Analyst to bridge business and IT across SDLC, gathering requirements, building WBS, and guiding UAT with end-users. You will work with multiple data sources and drive data-oriented process improvements.

The role emphasizes banking domain knowledge, strong project management, SQL proficiency, UI/UX experience with Figma, and collaboration across dispersed teams to deliver quality solutions on time.

Qualifications

• A coordinating role between business and IT across locations with primary functional support.
• Strong project management skills and ability to translate business needs into requirements.
• Experience with SDLC and software testing lifecycle, including test documentation.
• Risk awareness and capability to mitigate project risks and issues.
• Proficiency in SQL queries (complex) for data analysis and validation.
• UI/UX experience and capability to define mockups with Figma.
• Banking sector domain knowledge and familiarity with regulatory requirements.

Responsibilities

• Liaise with project stakeholders to define detailed functional specifications.
• Collaborate to analyze information needs and deliver requirements, use cases, and test artefacts.
• Transform business requirements into technical solutions with development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute qualification strategy and tests.
• Identify test data and perform System Integration Testing (SIT).
• Steer User Acceptance Testing (UAT) and report status to stakeholders.
• Provide L2/L3 support on production incidents.
• Work with large data volumes, analyze and troubleshoot data inconsistencies.

Skills

SQL queries

Project management

Requirements gathering

SDLC knowledge

Data analysis

UI/UX experience

Figma mockups

Stakeholder management

Tools

JIRA

Microsoft Office

Job description

In the role of IT Solution Business Analyst, you will interface with key stakeholders and other IT teams to apply your proficiency across different stages of the Software Development Life Cycle (SDLC). You will be responsible for gathering and analysing requirements, building work breakdown structure, providing estimations with help from the technical teams(s), quality control post-development, and steering UAT with end-users. The role is heavily focused business process analysis and on data analysis / design with multiple data sources.

A successful candidate will drive innovative ideas across the team, reframe thinking, build consensus, and co-create values by delivering passion for innovation. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

This position requires minimum 9 years of relevant experienceas an IT Solution Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, in a banking environment. The simple system integration experience is not enough, actual active participation to the whole SDLC is needed.

Main responsibilities:

• Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
• Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute the qualification strategy and tests of the target solutions.
• Identify test data required to complete the test activities.
• Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.
• Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.
• Report and escape key risks and issues related to project execution to the project manager.
• Deliver thoroughly tested products on time, up to production deployment.
• Support the project planning, schedules and milestones in coordination with project teams, acting as a project manager on the delegated tasks.
• Report status to project stakeholders
• Report and escape key risks, and issues
• Prepare and maintain the application user guide and operating guide
• Provide L2/L3 support on production incidents
• Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.
• Legal and Regulatory Responsibilities
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory

• Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.
• Good project management skills.
• Strong ability to interpret business needs and translate them into requirements.
• Knowledge in software development lifecycle and software testing life cycle.
• Experience in writing test documents and performing functional tests.
• Risk awareness, ability to evaluate and predict risks and drawback of target solution.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Proficiency in SQL database queries (complex queries).
• Proficiency in flow diagram definition and design
• Ability to prepare dataset for analysis and validation purposes.
• UI/UX experience
• Proficiency in mockups definition with Figma
• Strong experience in working with Microsoft Office tools, JIRA.
• Banking sector domain knowledge.

Grace Chen

EA License No.91C2918

Personnel Registration No. R1329706