IT Sales Executive

SYSNET SYSTEM AND SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

SYSNET SYSTEM AND SOLUTIONS PTE. LTD. is seeking an IT Sales Executive/Business Development Executive to drive revenue by selling technology solutions, services, and IT consulting to clients in Singapore.

You will build relationships, identify opportunities, and collaborate with sales teams to optimize pricing, promotions, and product initiatives based on market feedback. You will analyze customer needs, present tailored solutions, and track performance against targets, reporting insights to

Responsibilities

• Build and maintain relationships with customers through meetings, calls, emails, and other channels.
• Act as primary contact for clients, addressing inquiries and feedback promptly.
• Bridge company to markets, identifying new business opportunities and growth strategies.
• Conduct market research on trends, competitors, and customer preferences.
• Develop strategies to expand market reach and establish new client relationships.
• Gather and analyze customer data to assist negotiations on pricing and terms.
• Work with sales teams to optimize pricing and align with client expectations.
• Identify opportunities for new product development from feedback and demand.
• Discuss promotions, discounts, and offers to drive sales.
• Track sales performance, set goals, and share insights to improve effectiveness.
• Maintain records of sales, orders, and follow-ups; provide regular reports.

Job description

As a IT Sales Executive/Business Development Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is the job scope:

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers through regular personal meetings, phone calls, emails, and other communication channels.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback promptly and professionally.

Market Expansion & Business Growth:

• Serve as a bridge between the company and both existing and potential markets, identifying new business opportunities and strategies for growth.
• Conduct market research to understand industry trends, competitor activities, and customer preferences.
• Develop strategies to expand the company’s market reach and establish new client relationships.

Sales & Negotiation Support:

• Gather and analyze customer and market data to assist management in negotiations regarding pricing, delivery terms, and customer-specific requirements.
• Work closely with sales teams to optimize pricing strategies and ensure alignment with customer expectations and company objectives.

Product & Promotional Strategy:

• Assist management in identifying opportunities for new product development and enhancements based on customer feedback and market demand.
• Participate in discussions on special promotions, discounts, and offers to drive sales and customer engagement.

Performance & Target Achievement:

• Continuously assess personal sales performance, set ambitious goals, and implement strategies to exceed targets.
• Collaborate with team members to share insights and improve overall sales effectiveness.

Sales Reporting & Market Insights:

• Maintain accurate records of sales transactions, customer orders, and follow-ups.
• Provide regular reports to the sales department, ensuring transparency and data-driven decision-making.
• Offer valuable feedback on evolving market trends and customer buying behaviors to help the company refine its sales and marketing strategies.