IT Project Coordinator: Onboarding, Access & Service Delivery

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

QUESS SELECTION & SERVICES PTE. LTD. in Singapore seeks an IT administration and project coordination specialist to support service requests, user provisioning, and IT operations.

You will help manage Active Directory, email services, endpoint administration, and asset tracking while producing regular status reports. Ideal candidates have 2–3 years in IT admin or project coordination, strong organizational skills, and the ability to work independently in a dynamic environment.

Qualifications

• Diploma in IT, Computer Science, or related field.
• 2–3 years of experience in administration, project coordination, or IT support.
• Experience with project execution, service requests, and user onboarding is an advantage.
• Basic knowledge of Active Directory, email services, endpoint administration, and IT processes.
• Strong coordination, documentation, reporting, and stakeholder management skills.
• Proficient in Microsoft Office, particularly Excel.
• Detail-oriented, organised, proactive, and able to work independently.

Responsibilities

• Coordinate and track project service requests, ensuring proper documentation and approvals.
• Manage user account provisioning, modification, suspension, and deactivation.
• Coordinate Active Directory, security groups, distribution lists, and access requests.
• Coordinate mailbox, shared mailbox, SMTP relay, email access, and routing requests.
• Support endpoint provisioning, software installation, certificates, and asset tracking.
• Maintain project/request trackers and provide regular status and progress reports.
• Follow up with internal teams and external vendors to ensure timely completion.
• Escalate overdue requests, risks, and issues to relevant stakeholders.
• Maintain accurate records for audit, compliance, and governance purposes.
• Support project execution, user onboarding/offboarding, and operational readiness activities.

Skills

Coordination

Documentation

Reporting

Stakeholder management

Education

Diploma in IT/CS

Tools

Microsoft Office

Excel

Job description

QUESS SELECTION & SERVICES PTE. LTD. in Singapore seeks an IT administration and project coordination specialist to support service requests, user provisioning, and IT operations.

You will help manage Active Directory, email services, endpoint administration, and asset tracking while producing regular status reports. Ideal candidates have 2–3 years in IT admin or project coordination, strong organizational skills, and the ability to work independently in a dynamic environment.