IT Operations & Security Specialist

SemiAnalysis LLC; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

SemiAnalysis LLC is seeking an IT Specialist to own and support core IT infrastructure, ensuring secure, scalable operations. You will manage devices, software systems, access controls, and internal documentation while collaborating with operations and leadership to keep the technology environment organized and efficient.

The role emphasizes hands-on system building, security practices (MFA, endpoint protection), and scalable IT workflows for a growing firm in Singapore.

Qualifications

• Minimum 1 year of IT support, systems administration, internal IT operations, or related functions.
• Hands-on experience managing employee laptops, software tools, user accounts, permissions, and IT asset inventories.
• Familiarity with productivity and collaboration platforms such as Microsoft 365, SharePoint, Google Workspace, or equivalent systems.
• Understanding of IT security fundamentals, including MFA, password management, endpoint security, and access governance.
• Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud-based systems.
• Strong organizational skills with high attention to detail.
• Ability to work independently while managing multiple priorities and workflows simultaneously.
• Strong communication skills with a service-oriented mindset when supporting internal employees.
• Full-time role based in the United States.

Responsibilities

• Manage device procurement, configuration, shipping, tracking, maintenance, and lifecycle management for company laptops and IT equipment.
• Support employee onboarding and offboarding processes, including account creation, device provisioning, software setup, access permissions, and secure deactivation of accounts/devices.
• Administer internal software systems, SaaS platforms, licenses, user accounts, and access permissions across the organization.
• Maintain and organize SharePoint environments, shared drives, folder structures, permissions, and internal documentation repositories.
• Implement and maintain IT security processes, including MFA, password management, endpoint security, access reviews, and device security controls.
• Manage role-based access controls to ensure employees have appropriate system access based on business needs.
• Provide day-to-day IT support and troubleshooting for hardware, software, cloud platforms, connectivity, and employee account-related issues.
• Coordinate with IT vendors, software providers, hardware suppliers, and external support partners.
• Develop and maintain IT policies, SOPs, onboarding/offboarding guides, asset trackers, and security documentation.
• Identify opportunities to improve, automate, and scale internal IT workflows and operational processes.

Skills

IT support

Microsoft 365

SharePoint

Google Workspace

IT security

Troubleshooting

Documentation

Communication

Tools

Microsoft 365

SharePoint

Google Workspace

MDM solutions

Job description

SemiAnalysis LLC is seeking an IT Specialist to own and support core IT infrastructure, ensuring secure, scalable operations. You will manage devices, software systems, access controls, and internal documentation while collaborating with operations and leadership to keep the technology environment organized and efficient.

The role emphasizes hands-on system building, security practices (MFA, endpoint protection), and scalable IT workflows for a growing firm in Singapore.