IT Operations Engineer: Automate, Secure & Optimize Endpoints

Advance Intelligence Group; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Advance Intelligence Group is seeking an IT Operations Engineer to own devices, workflows, and security across the enterprise. You will manage endpoints (macOS/Windows), SaaS environments, and vendor coordination while driving automation and compliance in a fast-growing Singapore-based tech group.

The role requires 5+ years in IT operations, strong SaaS administration and IAM skills, plus a proactive, ownership-driven approach to improving IT services.

Qualifications

• 5+ years of relevant IT operations, systems administration, or similar experience.
• Experience with SaaS administration, IAM, SSO, MFA, RBAC, user provisioning, and license management.
• Good understanding of networking fundamentals (TCP/IP, DNS, VLANs, VPNs) and endpoint security (MDM, EDR, patching, access controls).
• Experience with low-code/no-code automation, APIs, webhooks, and integrations to improve IT operations.
• Familiar with ITSM processes, SLAs, documentation, incident management, and escalation.

Responsibilities

• Own and secure IT systems, devices, and workflows to keep teams productive.
• Provision, manage, and support corporate endpoints (macOS/Windows) via MDM.
• Troubleshoot endpoint, identity, SaaS, and connectivity issues to resolution.
• Oversee software licensing, user provisioning, and SaaS subscriptions.
• Enforce encryption, patching, and access control standards for security.
• Govern IT asset lifecycle and maintain auditable inventory.
• Maintain office IT infrastructure including network and AV systems.
• Coordinate ISO 27001-aligned controls and audits.
• Streamline onboarding, SaaS provisioning, and IT workflows through automation.
• Oversee procurement lifecycle: requirements, vendor sourcing, quotes, fulfillment.

Skills

SaaS administration

IAM

SSO

MFA

RBAC

User provisioning

License management

Networking fundamentals

Endpoint security

Low-code automation

APIs & webhooks

M365

Zoom

Gemini

ChatGPT

Claude

ITSM processes

SLAs

Incident management

Documentation

Tools

M365

Zoom

Gemini

ChatGPT

Claude

Job description

Advance Intelligence Group is seeking an IT Operations Engineer to own devices, workflows, and security across the enterprise. You will manage endpoints (macOS/Windows), SaaS environments, and vendor coordination while driving automation and compliance in a fast-growing Singapore-based tech group.

The role requires 5+ years in IT operations, strong SaaS administration and IAM skills, plus a proactive, ownership-driven approach to improving IT services.