APAC IT Operations Specialist — Secure, Scalable Tech

PALO IT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Stimulating working environments

Unique career path

International mobility

Internal R&D projects

Knowledge sharing

Personalized training

Entrepreneurship & intrapreneurship

Job summary

PALO IT Singapore is seeking an IT Operations Specialist to be the backbone of our APAC tech infrastructure. Based in Singapore and reporting to the CTO, you will ensure our IT systems are efficient, secure, and future-ready across offices.

You will drive tool implementation, maintenance, onboarding/offboarding, user access control, and vendor liaison, while supporting audits (ISO27001) and scaling our technology to support international teams.

Qualifications

• Proven experience supporting an organisation's technology needs.
• Experience with OS patching and maintenance (Mac/Windows/Unix/Linux).
• Experience with automation and monitoring systems.
• Proficient in Microsoft 365 security configurations.
• Familiar with onboarding/offboarding and permission management across SaaS tools.
• CLI and network administration proficiency.

Responsibilities

• Oversee day-to-day IT operations across our offices, including infrastructure, devices, and networks.
• Manage onboarding/offboarding workflows, user access, and permissions across SaaS platforms (e.g. Microsoft 365, GitHub, VPN, Notion).
• Plan, maintain, and evaluate IT systems, ensuring data security, network reliability, and robust backup processes.
• Handle basic user support and troubleshoot hardware, software, and connectivity issues.
• Maintain internal tooling configurations, IT documentation, and asset inventory.
• Support audits and ensure compliance with security standards (e.g. ISO27001).
• Liaise with vendors and manage IT procurement to ensure cost-effective solutions.
• Continuously identify and implement improvements to scale and secure our tech environment.

Skills

IT operations

Microsoft 365

Network administration

CLI / Linux

SaaS admin

Tools

Git

Jenkins

Chef

Puppet

Azure

AWS

Job description

PALO IT Singapore is seeking an IT Operations Specialist to be the backbone of our APAC tech infrastructure. Based in Singapore and reporting to the CTO, you will ensure our IT systems are efficient, secure, and future-ready across offices.

You will drive tool implementation, maintenance, onboarding/offboarding, user access control, and vendor liaison, while supporting audits (ISO27001) and scaling our technology to support international teams.