IT Operations Lead: Systems, Security & ERP

SING BROTHERS HARDWARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Sing Brothers Hardware Pte Ltd is seeking a proactive IT Operations Executive to manage and oversee our IT infrastructure, systems, and day-to-day technical operations. You will ensure high system uptime, robust cybersecurity, and smooth network operations across office and warehouse environments.

The role covers ERP and business systems support, IT vendor management, asset records, and ongoing platform maintenance, with hands-on responsibility for servers, networks, security devices, and

Qualifications

• 2ays to 5 years experience in Windows and various digital platforms and software administration, maintenance and configuring/troubleshooting network, server and system issues.
• Experience with ERP systems and servers.

Responsibilities

• Provide Tier 1 & 2 IT support for office and warehouse users, including laptops, desktops, printers, peripherals, and mobile devices.
• Manage website domain, user accounts, email, shared mailboxes, distribution lists, and access permissions.
• Maintain physical/ virtual data servers, Active Directory, file servers, backups, and disaster recovery systems.
• Manage firewalls, switches, routers, VPN, Wi-Fi, antivirus/endpoint protection, and cybersecurity controls across office and warehouse operations.
• Administer vehicle GPS tracking, CCTV surveillance, access control, PABX/VoIP telephone systems, and related hardware/software.
• Manage Wi-Fi infrastructure to ensure seamless connectivity across office and warehouse facilities.
• Support ERP, inventory, product database, and other business applications, including system configuration and coordination with software vendors.
• Manage external IT vendors, software suppliers, ISPs, maintenance contracts, and service levels.
• Maintain IT asset and software license records and coordinate IT infrastructure upgrades, installations, and replacements.
• Manage and support company\u2019s website and digital/ e-commerce platforms to ensure smooth day-to-day operations.
• Troubleshoot and resolve issues with the platforms assigned.
• Coordinate with external vendors for updates, enhancements, and technical support.

Skills

IT Support

Network Administration

Cybersecurity

ERP Systems

Vendor Management

Asset Management

Windows Administration

Digital Platforms

Education

Diploma or Bachelor\u2019s Degree in IT/CS/Network Engineering

Tools

Website domain management

Active Directory

Job description

Sing Brothers Hardware Pte Ltd is seeking a proactive IT Operations Executive to manage and oversee our IT infrastructure, systems, and day-to-day technical operations. You will ensure high system uptime, robust cybersecurity, and smooth network operations across office and warehouse environments.

The role covers ERP and business systems support, IT vendor management, asset records, and ongoing platform maintenance, with hands-on responsibility for servers, networks, security devices, and