IT Operations Engineer

NEXTSOFT PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NEXTSOFT PTE. LTD. in Singapore seeks an IT Operations Engineer to monitor and maintain production Linux servers, ensuring high availability. You will manage VPN/server accounts, deploy changes with the dev team, and write automation scripts in Shell or Python.

Mandarin communication with technical teams is required to coordinate internal IT operations, including AI-assisted tooling for efficiency and continuous improvement.

Qualifications

• Solid understanding of the Linux operating system and common command-line utilities.
• Familiarity with IT services (SSH, Nginx, VPN) and foundational network/security knowledge.
• Proficiency in at least one scripting language (Shell or Python) to write automation scripts.
• Strong analytical and problem-solving skills with effective use of logs and metrics.
• Experience with AI tools to assist in scripting and IT operations development.

Responsibilities

• Perform daily monitoring, inspection, maintenance, and troubleshooting of production Linux servers to ensure high system stability and availability.
• Manage end-to-end lifecycle of user accounts for VPNs, servers, and related systems, including provisioning, permissions, revocation, and daily administration.
• Collaborate with the development team to handle deployments, configuration changes, log analysis, and live system issue resolution.
• Develop and maintain automation scripts using Shell, Python, or similar languages for routine tasks like inspections and deployments.
• Leverage AI tools to assist in developing and improving internal IT operations tools.

Skills

Linux

Python

Shell scripting

Nginx

VPN

SSH

Automation

Log analysis

Mandarin

Tools

AI tooling

Job description

Responsibilities

• Perform daily monitoring, inspection, maintenance, and troubleshooting of production Linux servers to ensure high system stability and availability.

• Manage the end-to-end lifecycle of user accounts for VPNs, servers, and related systems, including application provisioning, permission adjustments, revocation, and daily administration.

• Collaborate closely with the development team to handle service deployments, configuration changes, log analysis, and the resolution of live system issues.

• Develop and maintain automation scripts using Shell, Python, or similar languages to streamline routine tasks such as system inspections, deployments, and account management.

• Leverage AI tools to assist in the development and continuous improvement of internal IT operations tools, including monitoring, account management, and log analysis systems.

Requirements

• Solid understanding of the Linux operating system and common command-line utilities, with hands-on experience in daily server maintenance and troubleshooting.

• Familiarity with standard IT services (e.g., SSH, Nginx, VPN) along with foundational knowledge of network and system security.

• Proficiency in at least one scripting language (e.g., Shell, Python) with the ability to write automation scripts for daily operational tasks.

• Strong analytical and problem-solving skills, with the ability to diagnose and pinpoint issues effectively using system logs and performance metrics.

• Familiarity with AI tools, capable of utilizing AI to assist in script writing, debugging, and developing simple IT operations systems.

• Proficiency in spoken Mandarin is required to effectively communicate and collaborate with Mandarin-speaking technical teams and internal stakeholders.