IT Manager - DC Operator

space executive pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

space executive pte. ltd. is seeking an IT Manager to lead regional data centre operations. You will own both technical operations and corporate IT, coordinating infrastructure, security, and ERP vendor management in a fast‑growing PE-backed environment.

You will supervise L1/L2 engineers, drive ITIL practices, and ensure ISO/PPCI/SOC2 audits. This role also engages AI/IoT initiatives and KPI reporting, with direct impact on client service delivery.

Qualifications

• 5–8 years of relevant data centre IT experience with 2+ years in a supervisory role.
• Strong knowledge of Cisco, Fortinet or equivalent networking equipment and virtualization.
• Experience with Windows and Linux administration and ITIL-aligned practices.

Responsibilities

• Own internal IT infrastructure end-to-end: servers, storage, network, Wi‑Fi, and virtualization platforms.
• Supervise L1/L2 engineers and ensure SLA compliance for multiple customer types.
• Manage corporate IT systems: devices, email/collaboration tools, onboarding/offboarding.
• Own IT security and compliance: firewall, endpoint protection, MFA/identity management, ISO 27001, PCI-DSS, SOC 2 audits.
• Guide ERP vendor management (NetSuite) and collaborate with ERP/system analysts.
• Support AI-driven ops tools and IoT security (CCTV).
• Track KPIs, manage vendor and budgets, report IT performance and risk.
• Liaise with clients as the primary technical contact for IT commitments.

Skills

Network infrastructure

Virtualization platforms

Windows/Linux administration

ITIL-aligned practices

Ownership / self-starter

Leadership / supervision

Tools

ERP NetSuite

ITSM tools

DCIM

BMS

Job description

About the Role

We are hiring an IT Manager for a PE-backed data centre platform, as they scale operations across the region. You will be the primary IT owner on the ground — running both the technical operations side and the corporate IT environment.

What You'll Do

• Own internal IT infrastructure end-to-end: servers, storage, network (LAN/WAN), Wi-Fi, structured cabling, and virtualization platforms (VMware/Hyper-V)
• Supervise and cross-train L1/L2 engineers on remote/smart hands operations — rack & stack, power cycling, cross-connects, cabling — ensuring SLA compliance for hyperscale, enterprise, and colocation customers
• Manage corporate IT systems for end users: devices, email/collaboration tools, onboarding/offboarding, and IT policy enforcement
• Own IT security and compliance — firewall, endpoint protection, MFA/identity management, and supporting ISO 27001, PCI-DSS, and SOC 2 audits
• Guide internal stakeholders through requirements gathering for ERP (NetSuite) vendor management, partnering with the group's existing ERP/system analyst team
• Support emerging technology initiatives, including AI-driven operations tooling and IoT-based physical security systems (e.g. CCTV)
• Track KPIs (uptime, incidents, SLA adherence), manage vendor and budget oversight, and report on IT performance and risk
• Operate as the group's primary technical liaison for client-facing IT commitments — this role's obligations extend beyond internal backend support to directly impact client service delivery

What We're Looking For

• 5–8 years of relevant data centre IT experience, including at least 2 years in a supervisory or team lead capacity — data centre industry background is essential
• Strong knowledge of network infrastructure (Cisco, Fortinet or equivalent), virtualization platforms, Windows/Linux administration, and ITIL-aligned practices
• Familiarity with BMS, DCIM, ITSM tools, and compliance frameworks (ISO 27001, PCI-DSS, SOC 2)
• Exposure to ERP systems (NetSuite or similar) and vendor management for business applications
• Comfortable operating as the sole on-site IT presence for an extended period, with strong ownership and self-starter instincts
• Certifications a plus: ITIL, CCNA/CCNP, CISSP/CISM, Microsoft/VMware