IT Executive

KINGSMEN CREATIVES LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

King smen Creatives Ltd. is seeking an IT infrastructure specialist to manage Windows Server, AD and Microsoft 365 environments, while supporting Hyper-V, networking, Wi-Fi and firewall infrastructure.

You’ll monitor system health, handle patch management and endpoint security, and respond to cybersecurity alerts and incidents. The role includes Level 2/3 support and collaboration with vendors on IT projects.

Qualifications

• Diploma or Degree in IT, Computer Science, Cybersecurity or related
• Around 1-3 years of hands-on IT experience
• Good knowledge of Windows Server and AD
• Understanding of networking concepts, firewall and Wi‑Fi environments
• Experience with endpoint security and patch management
• Good troubleshooting and problem-solving skills
• Able to troubleshoot both infrastructure and end-user technical issues independently
• Responsible, proactive and able to follow issues through to closure
• Good communication and documentation skills
• Good understanding of cybersecurity fundamentals and security best practices

Responsibilities

• Manage and maintain Windows Server, AD and M365 environments
• Support servers, Hyper-V, network, Wi-Fi, and firewall infrastructure
• Monitor system availability, performance, patching and infrastructure health
• Manage endpoint security, patch management, encryption and device security controls
• Monitor and respond to cybersecurity alerts, suspicious activities and security incidents
• Support vulnerability assessment and remediation activities
• Monitor backup operations and perform recovery/restore testing when required
• Provide Level 2/3 support for escalated user, system and connectivity issues
• Support user access, onboarding/offboarding and Microsoft 365 administration
• Work with vendors and internal stakeholders on infrastructure and IT projects
• Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person

Skills

Windows Server

Active Directory

Microsoft 365

Hyper-V

Networking

Firewall

Endpoint security

Patch management

Cybersecurity fundamentals

Troubleshooting

Documentation

Education

Diploma or Degree in IT, CS, Cybersecurity

Tools

Microsoft 365 Admin Center

Windows Server Management Tools

Job description

Job Overview:

This role involves managing and maintaining Windows Server, Active Directory and Microsoft 365 environments, supporting critical infrastructure including servers, Hyper-V, networking, Wi‑Fi and firewall systems. You will monitor system availability, performance and infrastructure health, manage endpoint security and patch management, respond to cybersecurity alerts and security incidents, and provide Level 2/3 support for escalated technical issues.

Key Responsibilities:

• Manage and maintain Windows Server, AD and M365 environments

• Support servers, Hyper-V, network, Wi‑Fi, and firewall infrastructure

• Monitor system availability, performance, patching and infrastructure health

• Manage endpoint security, patch management, encryption and device security controls

• Monitor and respond to cybersecurity alerts, suspicious activities and security incidents

• Support vulnerability assessment and remediation activities

• Monitor backup operations and perform recovery/restore testing when required

• Provide Level 2/3 support for escalated user, system and connectivity issues

• Support user access, onboarding/offboarding and Microsoft 365 administration

• Work with vendors and internal stakeholders on infrastructure and IT projects

• Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

About you

• Diploma or Degree in IT, Computer Science, Cybersecurity or related

• Around 1-3 years of hands-on IT experience

• Good knowledge of Windows Server and AD

• Understanding of networking concepts, firewall and Wi‑Fi environments

• Experience with endpoint security and patch management

• Good troubleshooting and problem-solving skills

• Able to troubleshoot both infrastructure and end-user technical issues independently

• Responsible, proactive and able to follow issues through to closure

• Good communication and documentation skills

• Good understanding of cybersecurity fundamentals and security best practices