IT Executive

Apex Harmony; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

Apex Harmony is seeking a Systems Engineer to support end-user devices, deploy and manage Windows Server environments on VMware, and oversee Microsoft 365 admin tasks. You will also handle storage, backups, network infrastructure, and cybersecurity initiatives within a healthcare-focused setting.

Key duties include vulnerability remediation, documentation, and contributing to IT projects. A Diploma/Degree in IT or CS and 2+ years of hands-on experience are required; healthcare familiarity is a

Qualifications

• Minimum 2 years hands-on experience as a Systems Engineer.
• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Experience in healthcare or familiarity with the Health Information Act (HIA) preferred.

Responsibilities

• Provide Level 1 and Level 2 end-user support, including laptop deployment and troubleshooting of hardware, software, and Microsoft 365 issues.
• Configure and deploy Windows Server VMs on VMware and manage Active Directory, Exchange Online, and SharePoint Online.
• Manage Synology NAS storage, backup, disaster recovery, and restoration.
• Configure and maintain Sophos Firewall, VPN, UniFi networks, and Aruba/HP switches; apply updates.
• Perform system hardening and cybersecurity practices across servers, endpoints, and Microsoft 365 environments.
• Produce routine cybersecurity reports and monitor security alerts and threats.
• Maintain IT infrastructure documentation and asset inventory.
• Participate in IT projects and technology initiatives.

Skills

Systems Engineer experience

Problem solving

Technical ownership

Education

Diploma or Degree in IT/CS

Tools

VMware

Microsoft 365

Active Directory

Exchange Online

SharePoint Online

Synology NAS

Sophos Firewall

VPN configurations

BitLocker

Job description

Technology is at its best when people never have to think about it.

One moment you are helping a colleague get back to work after a technical issue. The next, you are strengthening cybersecurity, maintaining critical infrastructure, or ensuring the systems remain secure and available.

We think you will enjoy this role if you:

• Stay calm and think clearly under pressure
• Thrive both independently and collaboratively
• Take ownership and see issues through to resolution
• Spot risks and opportunities before they become problems
• Naturally curious and always exploring how technology can simplify work
• Love solving puzzles and getting to the root cause, not just treating the symptoms
• Turn technical jargon into simple, practical solutions that everyone can understand

You will be responsible for:

End-User Support

• Provide Level 1 and Level 2 end-user support, including laptop deployment, endpoint protection, BitLocker encryption, VPN configuration, and troubleshooting of hardware, software, and Microsoft 365 issues

Server & Microsoft 365 Administration

• Configure and deploy Windows Server virtual machines on VMware, Windows Server, Microsoft 365, Active Directory, Exchange Online, and SharePoint Online environments

Storage & Backup Management

• Manage Synology NAS, including storage, backup, disaster recovery, and data restoration

Network & Infrastructure Management

• Configure, maintain, and troubleshoot Sophos Firewall, VPN, UniFi wireless networks, and Aruba/HP switches
• Perform firmware, software, and security updates for servers, firewalls, switches, wireless devices, and endpoint devices

Cybersecurity & Compliance

• Generate routine cybersecurity reports, perform traffic analysis using firewall logs, network monitoring tools, and security reports to identify suspicious or abnormal activities
• Monitor infrastructure health, network performance, firewall activity, and security alerts, and investigate potential security threats
• Perform system hardening of servers, endpoints, network devices, and Microsoft 365 environments in accordance with security best practices and organisational standards
• Manage vulnerability assessments, remediate identified security risks, and implement cybersecurity best practices to strengthen the organisation's security posture
• Install, renew, and maintain SSL certificates and other security-related configurations
• Support HIA technical compliance and collaborate with vendors on infrastructure upgrades, cybersecurity initiatives, and IT project implementation

Documentation & Asset Management

• Maintain IT infrastructure documentation, system configurations, network diagrams, and IT asset inventory

Projects & Continuous Improvement

• Participate in IT projects, system enhancements, and technology initiatives, and perform other duties as assigned to support organisational needs

What matters most

Strong technical expertise is essential. Curiosity, ownership and a genuine commitment to delivering secure and reliable technology matter even more!

We want to hear from you if you are that unique person who

• has a minimum 2 years of hands-on experience as a Systems Engineer
• has a Diploma or Degree in Information Technology, Computer Science, or a related discipline
• believes technology should empower people, not frustrate them
• is driven to keep learning and stay ahead of emerging technologies
• has experience in healthcare or familiarity with the Health Information Act (HIA) (preferred)