IT Engineer

BEUMER Group; Singapore; Presencial; SGD 42.000 - 66.000; Jornada completa

Descripción de la vacante

BEUMER Group Singapore seeks an IT Engineer to support the High-Level Control (HLC) layer and IT infrastructure for BHS at customer sites. You diagnose incidents, perform upgrades and patches, and assist in cybersecurity remediation to keep systems secure, available and high-performing.

You will travel between sites on short notice, report to the CIT Manager, and collaborate with Hotline and vendors to resolve complex problems.

Formación

• Degree / Diploma in Computer Science, Information Technology, Computer / Electronics Engineering or a related field
• Degree + 1–3 yrs, or diploma + 3–4 yrs, IT infrastructure / system support experience, ideally on live operational systems (Baggage Handling System or similar).
• Working knowledge of Windows / Linux, VMware / Hyper-V, NAS/SAN, networking & security; willing to learn HLC / SCADA applications
• CCNA / CCNP, VMware, cybersecurity certs an advantage
• Experience with ISO 9001 (quality management), ISO/IEC 27001 (information security) and VAPT is advantageous
• Able to travel between sites on short notice; Airport Pass eligibility would be beneficial
• Certifications such as CCNA, VMware Certified Professional (VCP), Microsoft Certified: Windows Server / Azure Administrator and CompTIA Security+ are advantageous

Responsabilidades

• Provide site-based technical support for HLC & IT infrastructure across different sites
• Travel between sites at short notice for emergencies
• Report to CIT Manager; site-based
• Diagnose incidents across application, servers, storage & network; escalate as needed
• Carry out fixes on site under change control
• Test upgrades and patches before deployment and implement them
• Support deployments with vendors & Hotline; support FAT & SAT
• Maintain backups & configs aligned to baselines; assist failover readiness checks
• Analyze logs to identify root causes and propose corrective actions
• Prepare & review SUCOs/SARs for customer approval
• Support availability, performance & security improvements, including VAPT remediation
• Prepare monthly availability reports and incident trends
• Train Control Room staff & customer operators on system use
• Follow permit-to-work, airside, cybersecurity & access-control rules

Conocimientos

Windows / Linux

VMware / Hyper-V

Networking & security

CCNA / CCNP

Educación

Degree / Diploma in IT or related field

Herramientas

NAS/SAN

Windows Server

Networking hardware

Descripción del empleo

Conveying, loading, palletising, packaging, sortation and distribution– BEUMER Group is a leader in the engineering and manufacturing ofhigh-tech intralogistic systemsfor global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

A member of BEUMER Group, located in Singapore BEUMER Group Singapore Pte. Ltd. is strategically located at the Singapore Changi International Airport, one of the busiest airports in the world. We have more than 200 employees working in our various business segments such as Airport systems, Logistics and Customer Support.

Job Description

The IT Engineer supports the High-Level Control (HLC) layer and supporting IT infrastructure (applications, servers, storage, virtualisation and backup / failover) of the Baggage Handling Systems (BHS) at customer sites. The role diagnoses and resolves HLC and IT incidents, carries out tested upgrades and patches under change control, and supports cybersecurity remediation, so that the systems remain available, high-performing and secure.

• Provide site-based technical support for HLC (High-Level Control) & IT infrastructure across different sites (similar systems, site-specific differences), with guidance from the Hotline and senior engineers
• Travel between sites at short notice for emergencies
• Report to CIT Manager; site-based
• Act as first point of contact for HLC incidents; diagnose across application, servers, storage & network, and elevate complex cases to the Hotline
• Carry out fixes on site under change control
• Work with Hotline on complex incidents; keep the customer updated on status & solutions
• Test upgrades, patches & firmware before deployment and implement the patches, following approved procedures
• Support deployments with vendors & Hotline; support FAT & SAT
• Keep backups & configs aligned to baselines; support failover readiness checks
• Analyse logs & occurrences to identify root causes; propose corrective actions
• Prepare & review SUCOs/SARs for customer approval
• Support availability, performance & security improvements, including VAPT remediation
• Prepare monthly report: availability, key incidents, trends, open actions
• Train Control Room staff & customer operators on system use
• Follow permit-to-work, airside, cybersecurity & access-control rules

Qualifications

• Degree / Diploma in Computer Science, Information Technology, Computer / Electronics Engineering or a related field
• Degree + 1–3 yrs, or diploma + 3–4 yrs, of IT infrastructure / system support experience, ideally on live operational systems (Baggage Handling System or similar). Strong fresh graduates with relevant internship or project experience may be considered for junior level
• Working knowledge of Windows / Linux, VMware / Hyper-V, NAS/SAN, networking & security; willing to learn HLC / SCADA applications
• CCNA / CCNP, VMware, cybersecurity certs an advantage
• Experience or exposure to ISO 9001 (quality management), ISO/IEC 27001 (information security management) and VAPT will be an advantage
• Able to travel between sites at short notice; able to obtain an Airport Pass and work airside
• Certifications such as CCNA, VMware Certified Professional (VCP), Microsoft Certified: Windows Server / Azure Administrator and CompTIA Security+ will be an advantage