IT Desktop Engineer: Dynamic Office Tech Support

Tap Growth ai; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Tap Growth ai in Singapore is seeking an IT Desktop Engineer with at least 1 year of hands-on experience to join our office-based team. You will provide desktop support for hardware and software, install and configure systems, and help keep devices compliant with security policies.

You will diagnose issues, maintain records of requests and resolutions, assist users with troubleshooting and training, and collaborate with colleagues to ensure smooth operations in a fast-paced environment.

Qualifications

• Minimum 1 year of relevant IT desktop support experience.
• Strong knowledge of Windows OS, MS Office, and common applications.
• Excellent problem-solving skills with attention to detail.
• Good communication and interpersonal abilities.

Responsibilities

• Provide desktop support for hardware, software, and network issues
• Diagnose and resolve technical problems efficiently
• Install, configure, and maintain computer systems and peripherals
• Ensure security policies are adhered to on all devices
• Maintain accurate records of support requests and resolutions
• Assist users with troubleshooting and training as needed

Skills

Desktop support

Windows OS

MS Office

Network troubleshooting

Communication skills

Job description

Tap Growth ai in Singapore is seeking an IT Desktop Engineer with at least 1 year of hands-on experience to join our office-based team. You will provide desktop support for hardware and software, install and configure systems, and help keep devices compliant with security policies.

You will diagnose issues, maintain records of requests and resolutions, assist users with troubleshooting and training, and collaborate with colleagues to ensure smooth operations in a fast-paced environment.