IT Clerk

EQUATION TECHNOLOGY & CABLING PTE LTD; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

EQUATION TECHNOLOGY & CABLING PTE LTD in Singapore is seeking a proactive Administrative Coordinator to support daily operations, manage records, data entry and billing, and handle customer inquiries by phone and email. You will maintain IT readiness, coordinate with vendors, and provide general administrative assistance in a fast-paced environment.

The role requires 1–2 years of related experience and a Diploma or similar qualification, with strong MS Office skills and customer-focused

Qualifications

• Minimum 1–2 years of administrative experience.
• Proficiency in MS Office with strong organizational abilities.
• Good communication and customer-focused approach.

Responsibilities

• Maintain accurate records and control service items.
• Attend to customer inquiries via phone and email with timely support.
• Prepare documentation, perform data entry, and maintain billing/records.
• Maintain office IT infrastructure (Wi-Fi, routers, switches, basic security).
• Coordinate with vendors for timely technical support and maintenance.
• Provide administrative support and assist with other duties.

Skills

Customer service

MS Office

Organizational skills

Communication skills

Multitasking

Education

Diploma in IT/Computing or related

Job description

Key Responsibilities:

• Maintain accurate records and ensure proper control of service items.
• Attend to customer enquiries via phone and email, providing timely support and follow-up.
• Prepare documentation, perform data entry, and maintain accurate billing and service records.
• Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls.
• Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance.
• Provide administrative support and assist with other operational duties as assigned.

Requirements:

• Minimum 1–2 years of experience in an administrative, coordination, or customer support role.
• Certificate, NITEC, Higher NITEC, or Diploma in Information Technology, Computer Engineering, or a related discipline.
• Proficient in Microsoft Office applications with strong administrative and organizational skills.
• Good communication and interpersonal skills with a customer-focused approach.
• Able to multitask, prioritize effectively, and work independently in a fast-paced environment.