IT ASSISTANT

SINGAPORE G PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Annual leave encashment

Revenue sharing scheme

Job summary

SINGAPORE G PTE. LTD. is seeking an IT Assistant to support IT infrastructure operations. You will monitor system performance, maintain hardware/software, and provide user technical support. The ideal candidate has a diploma in IT and 3 years of experience.

The position offers a salary ranging from S$2,500 to S$3,500 monthly, plus medical and dental benefits. The working hours are Monday to Friday from 9am to 6pm, with alternate Saturdays from 9am to 1pm.

Qualifications

• Minimum 3 years of relevant IT support experience.
• Experience with security, CCTV, and access control systems.
• Strong problem-solving skills.

Responsibilities

• Monitor system performance and ensure network security.
• Maintain hardware, software, and internal IT infrastructure.
• Provide remote and onsite technical support to employees.

Skills

Windows desktop administration

Windows Server administration

Microsoft Office

Microsoft 365

Networking knowledge

Troubleshooting skills

Good communication skills

Education

Diploma in Information Technology or related discipline

Tools

PHP

CSS

HTML

CMS

Job description

About the Role

We are looking for an IT Assistant to support the day-to-day operation of our IT infrastructure across the company. You will be responsible for maintaining hardware, software, network systems, security, and providing technical support to users. The role reports directly to the IT Administrator.

Requirements

• Diploma in Information Technology, Computer Science, Business Information Technology, or a related discipline.
• Minimum 3 years of relevant IT support experience.
• Experience with Windows desktop and Windows Server administration.
• Good knowledge of Microsoft Office and Microsoft 365.
• Familiarity with networking, Wi‑Fi, CCTV, access control, telephony systems, and endpoint security.
• Knowledge of PHP, CSS, HTML, CMS, or website administration will be an advantage.
• Strong troubleshooting and problem‑solving skills.
• Good communication skills with a positive attitude.

Responsibilities

1. Monitor system performance and ensure network, system, and endpoint security.
2. Maintain and support hardware, software, servers, and internal IT infrastructure.
3. Administer and maintain internal systems including door access, parking, and telephony systems.
4. Maintain CCTV and Wi‑Fi network infrastructure.
5. Provide remote and onsite technical support to employees and customers, resolving hardware, software, and network issues.
6. Log, monitor, and resolve support requests through the company's ticketing system.
7. Maintain accurate network diagrams, floor plans, system inventories, and technical documentation.
8. Perform software installation, system upgrades, backups, and routine preventive maintenance.
9. Liaise with external vendors and service providers for IT equipment and support when required.
10. Carry out any other ad hoc duties assigned by the company from time to time.

Working Hours

• Monday to Friday 9am-6pm
• Alternate Saturdays 9am-1pm

Salary & Benefits

• Salary: S$2,500 – S$3,500 per month (commensurate with experience)
• Medical benefits
• Dental benefits
• Medical leave
• Annual leave encashment
• Revenue sharing scheme