IT & Administration Specialist

GOERTEK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive employee benefits

Collaborative working environment

Job summary

GOERTEK SINGAPORE PTE. LTD. is looking for a dedicated IT Support professional to manage IT infrastructure and support office administration. Responsibilities include acting as the first point of contact for IT issues, maintaining network connectivity and equipment, and coordinating with external vendors.

The ideal candidate holds a diploma or degree in Information Technology and has 1–3 years of relevant experience. Proficiency in both English and Mandarin is essential for communication with headquarters in China.

The company offers a competitive compensation package and a collaborative working environment.

Qualifications

• 1–3 years of experience in IT support or a related role.
• Fresh graduates with relevant internship experience are encouraged.

Responsibilities

• Serve as the first point of contact for IT-related issues.
• Maintain office IT infrastructure including Wi-Fi and network connectivity.
• Coordinate with vendors for technical support and equipment maintenance.
• Support day-to-day office operations and workplace maintenance.

Skills

Windows operating systems

Microsoft 365

VPN

Network troubleshooting

Education

Diploma or Degree in Information Technology or related discipline

Tools

IT asset management software

Job description

Job Description

IT Infrastructure & Support (Approximately 70%)

• Serve as the first point of contact for IT-related issues, providing support for hardware, software, Microsoft 365, VPN, and end-user devices.
• Maintain office IT infrastructure, including Wi-Fi, network connectivity, routers, switches, and basic security controls.
• Manage IT assets, software licenses, and equipment inventory, including procurement, deployment, maintenance, and replacement.
• Coordinate with external vendors and service providers to ensure timely technical support and equipment maintenance.
• Support the deployment and maintenance of corporate systems and platforms in alignment with headquarters' IT standards and requirements.

Office Administration & Operations (Approximately 30%)

• Support the day-to-day operations of the office, including office supplies, pantry management, and workplace maintenance.
• Coordinate with building management, facilities providers, and external vendors to ensure a safe and efficient working environment.
• Manage incoming mail, courier services, and visitor arrangements, including support for headquarters visitors and business guests.
• Provide administrative and operational support to management and business teams as required.

Requirements

Education & Experience

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• 1–3 years of experience in IT support, infrastructure support, office administration, or a related role.
• Fresh graduates with relevant internship experience and a strong willingness to learn are encouraged to apply.

Technical Skills

• Familiarity with Windows operating systems, Microsoft 365, VPN, and office collaboration tools.
• Basic understanding of networking concepts, including LAN/WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Experience with IT asset management and end-user support is preferred.

Core Competencies

• Strong sense of ownership, accountability, and problem-solving ability.
• Adaptable and comfortable working in a growing and evolving business environment.
• Positive, hands‑on attitude with a willingness to support both IT and administrative functions.
• Strong communication and interpersonal skills

Language Requirements

• Proficiency in both English and Mandarin to support communication with headquarters in China and local stakeholders.

What We Offer

• Opportunity to be part of a growing international organization.
• Exposure to regional stakeholders and cross‑functional projects.
• A collaborative and entrepreneurial working environment.
• Competitive compensation and comprehensive employee benefits.