Issue Risk Prevention Analyst, Trust & Safety

TikTok; Singapore; On-site; SGD 90,000 - 135,000; Full time

Job summary

TikTok is seeking an Issue Risk Prevention Analyst in Trust & Safety to identify emerging risk patterns, conduct root cause analyses, and translate insights into durable prevention strategies. You will partner with Product, Policy, Ops, and Risk teams to ensure strong analytical foundations for prevention and measurable risk reduction.

The role focuses on delivering high-quality RCA, translating risk signals into actionable insights, and supporting cross-functional mitigation efforts in a

Qualifications

• 4+ years of experience in Trust & Safety, Risk Analysis or related analytical roles.
• Strong understanding of the Trust & Safety risk lifecycle and contextual challenges across markets.
• Experience with Hate Speech, Harassment or other high-harm policy domains at scale.
• Proficiency in data querying and analysis tools (e.g. Excel, SQL) and data extraction from dashboards.
• Ability to conduct root cause analysis and translate findings into actionable recommendations.
• Excellent written and verbal communication skills.

Responsibilities

• Identify emerging and persistent risk patterns across markets and domains.
• Drive the analytical strategy for the assigned risk domain and prioritize topics by severity and recurrence.
• Conduct root cause analyses to uncover systemic gaps across product, policy and operations.
• Generate clear, actionable reporting and insights to inform decision making.
• Collaborate with cross-functional teams to shape mitigation strategies with analytical grounding.
• Monitor key risk metrics and data quality, suggesting improvements as needed.
• Work with stakeholders to inform findings and broaden impact of recommendations.

Skills

Risk analysis

Data analysis

SQL

Excel

Communication

Tools

SQL

Job description

Issue Risk Prevention Analyst, Trust & Safety

Location:

Employment Type:

Regular

Job Code:

A163292

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Responsibilities

About the teamThe Issue Risk Prevention team in Trust & Safety is responsible for identifying, investigating, and synthesizing systemic risk signals across geographies, product features, and high-harm domains.About the roleReporting to the Issue Risk Prevention Analyst Lead, this role focuses on driving high-quality root cause analysis (RCA), translating risk signals into actionable insights, and enabling durable prevention strategies that support measurable risk reduction.This role will partner closely with Program Managers and cross-functional teams (Product, Policy, Ops, Platform Responsibility, Risk Prevention & Response) to ensure strong analytical foundations for prevention efforts. While not owning day-to-day containment, the team plays a critical role in diagnosing systemic gaps and informing long-term solutions.

• Identify emerging and persistent risk patterns across markets, product surfaces and high-harm domains
• Drive the analytical strategy for the assigned risk domain, including prioritization of risk topics by assessing severity, scale and recurrence patterns
• Conduct root cause analyses to uncover systemic gaps across product, policy, and operations
• Generate clear, actionable reporting and insights to inform decision making
• Partner closely with Issue Risk Prevention Program Managers to shape mitigation strategies with strong analytical grounding
• Monitor key risk metrics and its data quality, recommending adjustments as necessary
• Collaborate with Risk Detection, Risk Containment, Policy and other stakeholders to inform analytical findings, drive discussions and build alignment, broadening impact of the proposed recommendations

Qualifications

Minimum Qualification(s)

• 4+ years of experience in Trust & Safety, Risk Analysis or related analytical roles
• Strong understanding of the Trust & Safety risk lifecycle (including detection, containment and prevention) and the political, regulatory and cultural landscape of South Asian and/or LATAM markets, with experience addressing localised Trust & Safety challenges
• Experience with Hate Speech, Harassment or other high harm policy domains at scale
• Proficiency in data querying and analysis tools (e.g. Excel, SQL) and data extraction from dashboards
• Ability to conduct root cause analysis and translate findings into actionable recommendations
• Excellent written and verbal communication skills, with the ability to distill complex data insights into concise summaries
• Comfortable operating in an ambiguous and high-stakes environment, moderating trade-offs independently

Preferred Qualification(s)

• Strong ability to build relationships and influence cross-functional partners across multiple geographies
• Experience with moderation processes and automated risk detection systems applied within Trust & Safety
• Familiarity with AI and automation to improve efficiency and reduce turnaround time

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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