ION_PT Store Sales Associate

Crocs, Inc.; Singapore; On-site; SGD 15,000 - 18,000; Full time

Job summary

Crocs, Inc. is seeking a Store Sales Associate in Singapore to deliver exceptional service and help drive store goals. You will educate customers about products, support promotions, and assist teams across departments to maintain high standards.

The role requires 16+ years old, English fluency, and 1–2 years retail experience. You will work rotating shifts, including nights, weekends and public holidays, with basic computer and POS system skills expected.

Qualifications

• 16+ years old
• Must have at least O Level or above
• 1–2 years of retail experience preferred
• Fluent in English; additional languages a plus
• Able to work rotating shifts including nights, Saturdays, Sundays and public holidays
• Basic computer skills; able to operate POS system
• Desire to succeed in a fast-paced retail environment

Responsibilities

• Deliver outstanding service to customers using Crocs CHARM model
• Contribute to a positive team environment with ideas and feedback
• Learn and assist in various store departments: customer service, product knowledge, merchandising
• Support POS, stock replenishment, pricing and markdowns, loyalty programs, cleanliness and recovery standards
• Lead by example to improve personal KPIs through sales-driven techniques
• Adhere to asset protection, shrink reduction, inventory control and compliance

Skills

Customer service

Retail sales

Communication

Time management

Education

O Level or above

Tools

POS System

Microsoft Excel

Microsoft Word

Email

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: ION_PT Store Sales Associate

Salary or Pay Range: $11.44 - $13.17

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Job Category: Retail