Investigation Officer

Central Provident Fund Board; Singapore; Hybrid; SGD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Formal and informal training

Career progression opportunities

Comprehensive benefits

Job summary

Central Provident Fund Board in Singapore is seeking an Investigation Officer to conduct thorough investigations into incidents or violations. You will enforce actions to recover CPF contributions, interview stakeholders, and verify compliance with the CPF Act, while documenting findings clearly.

The role offers a hybrid work model, formal and informal training, and strong career growth. It is a 1-year full-time contract with possible permanent placement based on performance and organisational

Qualifications

• Experience in investigative work, compliance, enforcement, or related functions.
• Ability to gather, verify, and interpret information for case findings.
• Experience in preparing clear, well-structured reports for decision-making.
• Familiar with data analytics and automation tools such as Excel, Power BI or Python is an advantage.
• Good analytical skills with meticulous review of figures and records.
• Communication skills, written and verbal, with the ability to work independently and in a team.
• Detail-oriented, methodical, and able to perform under pressure.

Responsibilities

• Take enforcement and prosecution actions to recover employees' CPF contributions from employers.
• Interview and record statements from employers and employees to determine compliance with the CPF Act.
• Follow up on reports lodged by employees on late payment of CPF contributions.
• Perform visits to employees' workplaces to facilitate investigations.

Skills

Investigative work

Compliance

Data analysis

Report writing

Interviewing

Analytical thinking

Attention to detail

Independent & team

Tools

Excel

Power BI

Python

Job description

What the role is:

At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other's strengths and achieve remarkable results.Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedication. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on:

As an Investigation Officer, you will be responsible for conducting thorough and impartial investigations into various incidents or violations.In this role, you will:Take enforcement and prosecution actions to recover employees' CPF contributions from employers.Interview and record statements from employers and employees to determine compliance with the provisions of the Central Provident Fund Act.Follow up on reports lodged by employees on late payment of CPF contributions.Perform visits to employees' workplaces to facilitate investigations.

What we are looking for:

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.Relevant experience in investigative work, compliance, enforcement, or related functions.Able to gather, verify, and interpret information to support case findings.Experienced in preparing clear and well-structured reports for decision-making.Familiar with data analytics and automation tools such as Excel, Power BI, or Python is an advantage.Good analytical skills, meticulous in reviewing figures, records, and evidences.Communicates effectively, both in writing and speaking.Works well independently and collaborates effectively in a team.Adaptable and able to perform under pressure in a fast-paced environment.Detail-oriented and methodical, ensuring accuracy and fairness in case handling.Proactive problem-solver with a good sense of integrity and accountability.The seniority of appointment and actual corporate job title will commensurate with individual work experiences.Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.What you can expectBeing part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here's what awaits you:Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.Promotion opportunities based on your capability and on-the-job performance.A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.A hybrid work model that offers flexibility for remote work, subject to exigencies of service.Flexible dress code that empowers you to choose your appropriate outfit for the day.A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

Central Provident Fund (CPF) Board is the cornerstone of Singapore's social security system, committed to serving and empowering over 4 million members in securing their retirement, healthcare, and housing needs. As an employer, we believe in developing our people to do their life’s best work through the 3Ps: Purposeful Work, Professional Growth, People & Culture.Purposeful Work – Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that our work we make a difference.Professional Growth – At CPF Board, you will have the opportunity to learn on the job, acquire new skills, and broaden your knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. Our people are our greatest asset, and we champion a culture of respect, diversity, and inclusivity, where every voice is heard and contributions are recognised and celebrated.We are a recipient of the Enabling Mark (Platinum) by SG Enable, we welcome candidates with disabilities and are committed to providing an inclusive and supportive work environment.Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore. To learn more about CPF Board, visit our website at www.cpf.gov.sg.