Internship: Group Human Resources Division, People Operations and Digital HR, Employee Services [Jan to May 2027]

ocbc; Singapore; On-site; SGD 8,900 - 18,000; Full time

Job summary

OCBC Bank is seeking an Employee Services Intern in Singapore to support talent acquisition, onboarding, and HR operations across the employee lifecycle. You will work with HR teams and stakeholders to ensure a seamless, compliant experience for candidates and employees.

You'll gain hands-on exposure to HR data management, governance, and service delivery while developing stakeholder management and regulatory knowledge in a dynamic banking environment.

Qualifications

• Organised and detail-oriented mindset with a willingness to learn.
• Strong communication and interpersonal skills for stakeholder interactions.
• Customer-centric mindset with passion for excellent service delivery.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive in contributing to process improvements and HR operations.

Responsibilities

• Support recruitment administration and onboarding activities.
• Assist with employee movements, work pass administration, and offboarding processes.
• Help ensure compliance with employment regulations and HR policies.
• Maintain accurate HR data and records across systems.
• Provide timely, professional support to candidates, employees, and managers.
• Participate in process improvement initiatives and ad-hoc HR projects.

Skills

Organised

Detail-oriented

Curious

Communication

Education

Pursuing undergraduate or postgraduate degree

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why join

Play a key role in delivering exceptional employee experiences across the employee lifecycle. As an Employee Services Intern, you'll be part of a dynamic team that supports talent acquisition, onboarding, employee lifecycle management, and HR operations while ensuring a seamless and compliant experience for candidates and employees.

You'll have the opportunity to develop your skills in HR operations, stakeholder management, compliance, and service excellence, while contributing to the effectiveness of the bank's people processes and supporting a future-ready workforce.

How you succeed

To excel in this role, you'll need to be organised, detail-oriented, and eager to learn. You'll work closely with HR teams, hiring managers, candidates, employees, and external stakeholders to support a range of employee lifecycle processes and ensure a high standard of service delivery.

Your ability to communicate effectively, manage multiple priorities, and maintain accuracy while navigating a fast-paced environment will be key to building strong partnerships and driving operational excellence.

What you do

Your responsibilities will include:

• Talent Acquisition & Onboarding: support recruitment administration, candidate screening, offer management, and end-to-end onboarding activities
• Employee Lifecycle Management: assist with employee movements, work pass administration, and offboarding processes to ensure a seamless employee experience
• Compliance & Governance: support adherence to employment regulations, employee screening protocols, regulatory requirements, and company policies
• HR Data & Records Management: maintain accurate employee records, documentation, and data integrity across HR systems
• Stakeholder Support: provide timely and professional support to candidates, employees, hiring managers, HR Business Partners, and external stakeholders
• Service Excellence & Process Improvement: identify opportunities to enhance HR processes and contribute to initiatives that improve operational efficiency and employee experience
• Ad-hoc Tasks: provide support on other HR operations projects and tasks as assigned

Who you work with

Group Human Resources is at the forefront of our ongoing transformation. We drive culture, empower individuals, enable teams, and create conditions for our people to thrive.

Within People Operations and Digital HR, you'll be part of the Employee Services team, which plays a critical role in delivering efficient, compliant, and employee-centric HR services. You'll work alongside experienced HR professionals and gain exposure to a broad range of HR operations and employee lifecycle processes that support the bank's workforce.

Who you are

• Open to learning and feedback
• Strong sense of curiosity and attention to detail
• Organised and able to manage multiple priorities effectively
• Strong communication and interpersonal skills
• Customer‑centric with a passion for delivering excellent service
• Able to work collaboratively with stakeholders at various levels
• Comfortable handling confidential information with professionalism and integrity
• Currently pursuing an undergraduate or postgraduate degree

Learning Objectives

This internship will provide you with:

• Hands‑on experience in talent acquisition, onboarding, employee movements, work pass administration, and offboarding processes
• Exposure to employment regulations, screening requirements, HR policies, and regulatory frameworks that support compliant HR operations
• Opportunities to develop stakeholder management skills through interactions with candidates, employees, hiring managers, HR Business Partners, and external stakeholders
• Practical experience in HR operations, service delivery, and process improvement initiatives
• Enhanced data management, attention to detail, and organisational capabilities through managing HR records and documentation
• Exposure to end‑to‑end employee lifecycle management within a leading banking environment