Internship: Group Human Resources, People Operations and Digital HR, Digital and Data Enablement, Digital Platforms [Jan to May 2027]

OCBC Bank; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Competitive base salary

Professional development

Learning opportunities

Wellbeing and benefits

Job summary

OCBC Bank is seeking a Digital HR Intern to support HR technology, data analytics, and user experiences across HR platforms, including Workday. You will collaborate with HR and technology stakeholders to drive system enhancements and improve service delivery in a fast-paced, digital workplace.

This internship offers hands-on experience in HR tech, analytics, and documentation, with opportunities to contribute to digital transformation projects and stakeholder engagement while building a

Qualifications

• Curious learner with interest in technology and HR processes.
• Strong analytical and problem-solving mindset.
• Currently pursuing a degree in HR, Business, Information Systems, Business Analytics, or Computer Science.

Responsibilities

• HR Technology Support: Assist in maintaining, testing, and enhancing HR systems (e.g., Workday).
• Data Analytics & Reporting: Support HR data analysis and reporting to generate insights.
• Documentation & Knowledge Management: Create guides and process documentation for HR systems.
• Stakeholder Engagement: Collaborate with HR, business users, and tech partners to gather requirements.
• Digital HR Transformation Projects: Contribute to digitalisation and process improvement initiatives.
• User Support & Testing: Assist in system testing and issue resolution.
• Ad-hoc Tasks: Support other projects as needed.

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why join

Play a key role in driving OCBC's digital HR transformation journey. As a Digital HR Intern, you'll be part of a team that leverages technology, data, and process innovation to enhance HR service delivery and employee experience across the bank. You'll have the opportunity to develop your skills in HR technology, data analytics, process improvement, and stakeholder engagement, while contributing to initiatives that shape how HR services are delivered in a modern and digital workplace.

How you succeed

To excel in this role, you'll need to be a curious learner with a strong interest in technology and process improvement. You'll work closely with HR and technology stakeholders to support system enhancements, analyse data-driven insights, and improve user experiences across HR platforms. Your ability to adapt to changing priorities, communicate effectively with diverse stakeholders, and approach challenges with a problem-solving mindset will be key to driving meaningful outcomes and supporting the team's digital transformation efforts.

What you do

• HR Technology Support: Assist in maintaining, testing, and enhancing HR systems and platforms, including Workday and other Digital HR solutions.
• Data Analytics & Reporting: Support the analysis of HR data and reporting activities to generate insights, inform decision-making, and identify opportunities for process improvement.
• Documentation & Knowledge Management: Create and maintain user-friendly guides, knowledge articles, process documentation, and support materials for HR systems and processes.
• Stakeholder Engagement: Collaborate with HR teams, business users, and technology partners to gather requirements, support enhancement initiatives, and improve system usability.
• Digital HR Transformation Projects: Contribute to ongoing digitalisation and process improvement initiatives that enhance operational efficiency and employee experience.
• User Support & Testing: Assist in system testing, user acceptance testing, and issue resolution activities to ensure smooth implementation of enhancements and system updates.
• Ad-hoc Tasks: Provide support on other projects and tasks as assigned.

Who you work with

Group Human Resources is at the forefront of our ongoing transformation. We're building the future-ready workforce that will shape the future of banking. We drive culture, empower individuals, enable teams, and create conditions for our people to thrive. You'll be part of the People Operations and Digital HR team, working closely with HR professionals, technology partners, and business stakeholders to deliver innovative solutions that improve HR processes, employee experiences, and operational effectiveness across the organisation.

Who you are

Open to learning and feedback. Strong sense of curiosity and interest in technology and digital solutions. Analytical, detail-oriented, and proactive in solving problems. Organised and able to manage multiple priorities effectively. Excellent communication skills and ability to work well with others. Comfortable working with data and translating information into actionable insights. Currently pursuing a degree in Human Resources, Business, Information Systems, Business Analytics, Computer Science, or a related discipline.

Learning Objectives

This internship will provide you with: Hands-on experience in HR technology platforms, including supporting the maintenance, configuration, and enhancement of systems such as Workday. Exposure to HR data analytics, reporting, and the use of insights to support business decision-making. Opportunities to develop documentation and communication skills through the creation of user-friendly guides and support materials. Experience partnering with HR teams, business users, and technology stakeholders to enhance system usability and employee experience. Exposure to Digital HR transformation initiatives and the role of technology in modern HR service delivery. Opportunities to develop problem-solving and continuous improvement capabilities through system enhancement and process improvement projects.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
• Let’s build the bank we need for the future we want.
• Find the best version of yourself in a friendly, supportive team.
• Build lasting value in your community.
• Help people grow their assets, business, and investments.
• Take your learning as far as you can.
• Or simply enjoy a vibrant, future-ready career.
• Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.